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ADT

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ADT

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ADT Reviews

Updated 5 Dec 2022

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Found 4,026 of over 4K reviews
3.2
50% Recommend to a Friend
ADT CEO Jim DeVries
60% Approve of CEO

Found 3,930 of over 4K reviews

3.2
50%
Recommend to a Friend
60%
Approve of CEO
ADT CEO Jim DeVries
Jim DeVries
763 Ratings
Pros
  • "Good benefits, great relationship between leadership and agents(in 192 reviews)

  • "Great because we get to work from home but also very great management(in 56 reviews)

  • Cons
  • "No work life balance when we used to have sell and install so if you can’t get customers to make a decision in a timely fashion(in 86 reviews)

  • "Micromanaged by upper management(in 104 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years
      Featured Review

      Awesome Place to Work

      18 Feb 2022 - Customer Service Agent in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home, competitive pay, benefits, work life balance, team environment, available overtime

      Cons

      None at the present time

      2 people found this review helpful

      ADT Response

      Talent Acquisition Team Member

      At ADT, we believe every deserves to feel safe. It’s great to hear you've had such a positive experience working as a Customer Service Agent. Thank you for being a part of the ADT family and for helping fulfill our mission of helping save lives for a living.

    2. 5.0
      Current Employee, more than 1 year

      PC engineer

      18 Oct 2022 - Lead Software (LabVIEW) Developer in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good Company great work culture automobile industry

      Cons

      90 percent travelling work on the production line only

      Continue reading
      Be the first to find this review helpful
    3. Join the ADT team
      See Our Latest Jobs
    4. 1.0
      Former Employee, more than 1 year

      Horrible place to work

      17 Jun 2022 - Commercial 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This was a Work From Home position

      Cons

      The worst job I’ve ever had …. This billion dollar company doesn’t care about the front line employees…. From training (which was horrible) to actually doing the job . Management doesn’t have a clue. No one does the same thing. There are way to many gray areas

      Continue reading
      1 person found this review helpful
    5. 3.0
      Current Employee, less than 1 year

      Average opportunities

      12 Jul 2021 - Business Analyst in Chennai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Have a lot of opportunities to develop

      Cons

      Environment of work can be improved

      Be the first to find this review helpful
    6. 1.0
      ★</