ARCOS Reviews

Implementation teams fail to deliver solutions on-time and in an effective, efficient manner making it difficult to work/upsell existing accounts. New modules in which they pride themselves on moving forward are significantly overpriced and not as robust as they like to think but rather simplistic and do not provide the value/ROI they claim. Very dull culture.

With every management change things got worse and worse. It seems like all high level decisions are made by people who have no idea what the product is, have absolutely no concern about customer or employee satisfaction and really just want to make their own set of random changes.. probably because they have no idea how to run a business. It's funny how one of their slogans is "we do what we say" when in reality they do the exact opposite of what they say. From what I gathered if you are pleasant and agreeable, you can probably do okay in this place without actually doing much work. If you want an opportunity to do work that matters without someone putting obstacles in your way at every turn, micromanaging you while not providing any useful leadership, and filling your days with pointless meetings then stay away. I cannot imagine that given the absolutely horrendous way they treat customers that they will stay in business for very long.