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      AbleTo

      Acquired by Optum

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      AbleTo Reviews

      3.6

      67% would recommend to a friend

      (347 total reviews)
      avatar

      Stephen Bewley

      73% approve of CEO

      64% positive business outlook

      Ratings by category

      3.9

      Diversity and inclusion

      3.7

      Work/Life balance

      3.6

      Culture and values

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.2

      Career opportunities

      AbleTo has an employee rating of 3.6 out of 5 stars, based on 347 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AbleTo employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      347 reviews
      5.0
      27 May 2023

      Good

      Accountant
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice experience good experience super experience

      Cons

      Nothing nothing nothing nothing nothing

      1.0
      14 Jan 2022

      (un) AbleTo

      Therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      AbleTo product is very good

      Cons

      Management of practitioners is reactive, unprofessional and those of us who are WoC are being led by leaders who haven't done their own work for the ways of how to support those of us who are minoritized by race, gender, neurodiversity and life circumstances which would make fitting into the AbleTo happy meal different.

      avatar
      AbleTo Response
      4y
      Hello, and thank you for sharing your thoughts. At AbleTo, Inclusion, Equity, and Diversity are embedded into the core principles of our culture, and the expectation in how all AbleTo employees operate with each other, with our customers, and within our business operations. As a clinical leader at AbleTo, I have reviewed this post with a serious level of concern and would like to invite you to contact me directly at allison.montick@ableto.com so that we can further discuss your experience. Be well, Allison Montick, SVP of Clinical Ops
      2.0
      24 Feb 2021

      Deeply Troubled

      Engagement specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Very unique job, Learned a lot about the business of mental telehealth and the pros and cons of a for-profit model in the mental health care space. Many of your peers/co-workers are great listeners and will stand by you. Once you have a few calls you no longer fear hard conversions going forward.

      Cons

      The job is extremely taxing on your emotionally and mentally on top of that you have to meet ever-changing quotas and meet ever-changing expectations within those metrics. It doesn't help there is such a massive disconnect between upper management and the on-the-ground employees. Also from on-the-ground management to whom they are supervising, there is little to no meaningful support. Your day consists of having some of the hardest conversions you will ever have many times a day. Mixed with that you are evaluated on these conversions constantly by folks who in no way offer any meaningful notes. You will be yelled at by a member and told by your manager " you take too long in the bathroom". They also refuse to hire internally so it actually works against you by being an engagement specialist hoping to make a career at Able to. All of this from a mental health company.....

      Viewing 1 - 3 of 347 Reviews
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      ReviewsAbleTo reviews

      Glassdoor has 479 AbleTo reviews submitted anonymously by AbleTo employees. Read employee reviews and ratings on Glassdoor to decide if AbleTo is right for you.