Acquired.com Reviews

4.1

61% would recommend to a friend

(21 total reviews)

Greg Cox

66% approve of CEO

61% positive business outlook

Acquired.com has an employee rating of 4.1 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Acquired.com employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

21 reviews
2.0
2 Jun 2025
Recommend
CEO approval
Business outlook

Pros

A market challenging product 5 years ago which hasn't really improved over the years. Mainly due to lack of investment and understanding of the market from leaders. Some good people in product that are aren't able to flourish.

Cons

- Commercial GTM strategy is poor as not enough understanding of sales at XLT. - Unknown ICP with the product as it stands today which impacts sales cycles - Constant changes of targets, commissions and delays in paying comms. - No opps to progress your career. - No training or room to develop individuals

2.0
30 May 2025
Recommend
CEO approval
Business outlook

Pros

The product was good for a period, but a major lack of investment started to cause challenges, as did a serious lack of direction from the XLT. There are some great employees, but they are constantly let down by poor XLT management.

Cons

- CEO with minimal payments market knowledge calling all the shots. - 1/5 companies in a multi-group setup and being the only payments company had many challenges, as we were constantly compared to the non-payments companies in the group. - Delays to commission payments for sales teams on multiple occasions was very hard to manage with team members understandably.

1.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

New office is nice but nothing that would blow away anyone from other Fintechs.

Cons

The account management function is run poorly. Leadership within this is inexperienced and as a result the team is struggling. Targets are too demanding given the limited scope of merchants. Implementation always goes wrong and having to pick up the pieces means you start on a bad foot with every merchant. Leadership has changed a lot this last 12 months and gone from bad to worse. I hate it and wouldn't recommend it to anyone.

avatar
Acquired.com Response
6mo
Thank you for taking the time to add your review to Glassdoor. We take feedback seriously and encourage past and present employees to share their experiences openly and honestly. As a small, upcoming company of less than 50 employees, we are very proud of our offices at the Imagination Building. The central London location is excellent. We have invested heavily in the fit-out, and the facilities offered are to a very high standard, enabling our employees to grow and develop and enjoy their working space. The facilities include a gym, recreation room and an amazing café offering delicious high-quality subsidised meals. We pride ourselves on our leadership and are continually investing across all functions. We have further strengthened the leadership team in the recent 12 months with our CPO and most recently our COO who joined earlier this year and has 17 years of senior leadership/executive experience and came from one of our largest competitors. We have also recently added a Head of Operations to the team, who came from one of the world’s largest merchants. Performance is very important to us as we want to succeed and targets are carefully set. At Acquired.com, we actively support career development, ensuring that all employees have the opportunity to grow, with vacancies open to anyone who has the skills, knowledge, and experience to succeed. We are also very focussed on growth and development and 7 employees have been promoted this year as a consequence of their high performance. We work closely with an in-house performance coach who provides employees with coaching and development to further support their career progression. Our payments platform is specifically tailored to the merchant needs, and this sometimes involves very complex onboarding and implementation of which we have been highly successful, with exceptional feedback shared from our merchants complementing our platform and our staff. Our team enjoys a competitive salary, company bonus scheme, a comprehensive benefits package that includes full private medical cover with Bupa, and plenty of fun perks including numerous social events, team lunches, and celebrations. We also embrace hybrid working, allowing employees to work from home two days a week and spend three days in the office, which has significantly enhanced work-life balance.
Viewing 1 - 3 of 21 Reviews

Glassdoor has 21 Acquired.com reviews submitted anonymously by Acquired.com employees. Read employee reviews and ratings on Glassdoor to decide if Acquired.com is right for you.