Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (23) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Call Center Agent (5) , Collections Representative (5) , Customer Relationship Manager (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Most of the people hired are good people and good to work with." ((in 10 reviews)); "Good pay, nice environment work space" ((in 9 reviews)); "Work from home, good coworkers" ((in 8 reviews)); "Great training and development for staff" ((in 7 reviews)); "Benefits after 30 days med dent vision dis and term life." ((in 6 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 19 reviews)); "Supervisors manage you, lack of communication, shows favoritism" ((in 5 reviews)); "You may keep a supervisor for maybe 6 months" ((in 4 reviews)); "Severe lack of training and leaving you to “figure it out yourself” Difficult at time to reach supervisor when needed and left with situations not immediately able to be handled due to lack of supervisor availability." ((in 3 reviews)); "Base pay is little less compare to inflation." ((in 3 reviews))

What are employees saying about AllianceOne redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne redundancy and their outlook for job security at AllianceOne in 2026.

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AllianceOne

Part of TP

AllianceOne Reviews

3.4

61% would recommend to a friend

(196 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.5

Culture and values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

196 reviews

3.0

16 May 2026

Timely bonuses and great co-workers, but low base pay

Financial services representative

Recommend

CEO approval

Business outlook

Pros

Timely bonus. Amazing co-workers and good work environment

Cons

Base pay is little less compare to inflation.

AllianceOne Response

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.

3.0

6 May 2026

Quick hiring process but lacks job security

Operations agent

Recommend

CEO approval

Business outlook

Pros

Easy to apply, and the hiring process is quick. I would recommend working here as a transitional job if one is needed.

Cons

No job security as an agent or supervisor, you can be let go with little notice (a day). Overall day-to-day experience depends on the department you work for. The attendance policy has recently changed as well and it is very vague. Accruing PTO is very slow, and I have been told that getting unpaid time off approved is not something they do. Unpaid time off can be "approved" but still goes against your attendance. There is no HR on site, and every meeting with them is virtual. In all honesty, communication with the corporate team is lacking if you are an agent. In my time working here, I have only met one person from corporate, and it was HR introducing themselves during our training period. During my time working there have noticed that there is very little transparency between corporate and agents (not sure if this is intentional or just how it worked with the team I was on.

AllianceOne Response

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.

5.0

21 Apr 2026

Willing to collaborate, but communication needs improvement

Team lead

Recommend

CEO approval

Business outlook

Pros

Always willing to work with you

Cons

Communication is not the greatest

AllianceOne Response

It's wonderful to hear that you're enjoying your time with us. Thank you for your hard work and for being a valuable part of our team!

Viewing 1 - 3 of 196 Reviews

Jobs at AllianceOne

Spanish Bilingual Customer Service Agent

First Party Collections

Customer Service Experts

Customer Service Experts - Spanish Bilingual