Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Family Insurance

      Engaged employer

      American Family Insurance Reviews

      3.3

      48% would recommend to a friend

      (2,510 total reviews)
      avatar

      Bill Westrate

      54% approve of CEO

      50% positive business outlook

      Ratings by category

      3.6

      Diversity and inclusion

      3.6

      Compensation and benefits

      3.2

      Culture and values

      3.2

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Senior management

      American Family Insurance has an employee rating of 3.3 out of 5 stars, based on 2,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Family Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      3K reviews
      3.0
      8 Jun 2026

      Smart colleagues but poor IT leadership and low morale

      Digital product owner
      Recommend
      CEO approval
      Business outlook

      Pros

      - Working with some genuinely smart people - Usually seems to be a culture of helping one another out across teams

      Cons

      - Poor IT leadership understanding of business and organizational standards - Consistently low morale from high contributors who aren’t recognized at early reviews - Very poor organizational structuring; regularly either a vacuum where a more capable leader is needed that is being filled by an under-titled and under-paid individual, or the vacuum is entirely unfilled and all teams pay the price - Regular assumptions of other teams state without discovery by leadership - Poor documentation which results in endless meetings

      Viewing 1 - 3 of 2,510 Reviews
      Related searches: American Family Insurance jobs | American Family Insurance salaries | American Family Insurance benefits | American Family Insurance interviews
      ReviewsAmerican Family Insurance reviews

      Glassdoor has 2,766 American Family Insurance reviews submitted anonymously by American Family Insurance employees. Read employee reviews and ratings on Glassdoor to decide if American Family Insurance is right for you.