While the upper management at this company is lacking, they do excel at communication. No matter how poor their business decisions may be, management has a way of convincing employees that it's all for their own good. This is particularly evident when it comes to the postponement of bonuses, which occurs without clear communication. The appraisal process is also problematic, with unnecessarily long and absurd requirements that seem to serve no real purpose. While the company is profitable year-round, they seem to skimp on bonuses, leaving employees feeling undervalued. Furthermore, the company follows an industry-leading practice of awarding increments on a 15-month cycle, which means that it takes five years to earn just four increments. This practice is particularly frustrating and disappointing to employees who have dedicated their time and effort to the company, only to be met with such stingy rewards. The management and a frustrating appraisal process make it a difficult place to work for those seeking fair treatment and recognition of their efforts.