Associated Students Reviews

slow paced turnover is high because of the student staff

Dealing with Difficult Customers – Since it's a customer-facing role, you often have to handle complaints, membership disputes, and sometimes rude or impatient people. Repetitive Tasks – While there’s some variety, much of the work involves processing memberships, handling refunds, and answering similar customer questions. High Workload During Peak Hours – The desk can get extremely busy, especially during weekends, holidays, or membership renewal periods. Strict Company Policies – You must follow strict guidelines for refunds, membership changes, and store policies, which can sometimes frustrate customers and make your job harder. Standing for Long Hours – Like most retail jobs, you’re on your feet for long shifts, which can be tiring and physically demanding.