For the below reasons, I do not recommend AustralianSuper as a great place to work.
- Senior leaders consistently set unrealistic deadlines, and have unreasonable expectations on employee working hours. This has been exacerbated greatly by the pandemic, with senior leaders taking the position that because employees are at home with “nothing better to do”, they might as well work late into the evenings and on weekends. Employees who express reluctance to do so (e.g. to care for their children) are generally considered to be disengaged underperformers, and their performance reviews are impacted negatively. It is not uncommon for employees to be contacted after hours and be expected to work, even while they are on annual leave or carers leave.
- Despite the enormous emphasis on employee output, very little emphasis is put on business and customer outcomes. Very few streams of work are given measurable real-world goals. Work is considered “successful” when it is completed, and not when it has produced a tangible outcome. The fund’s position as a default superannuation provider guarantees revenue, and there is no pressure on the business to innovate and succeed.
- The performance review process is completely subjective, and there are no effective formal systems in place to remove bias. The entire fund operates on a relationship model, and promotions (as well as opportunities to do important work that leads to promotion), are handed out almost entirely based on positive personal relationships with senior leaders and executives. In performance calibrations, significantly more justification is needed for promoting female and/or non-white employees.
- It is not uncommon for executives and senior leaders to make insensitive comments about female and/or non-white employees, and the due to the extremely risk-averse and status-quo-obsessed culture, attempts to speak up result in victim-blaming. HR does not have the training or the backing to step in, and regularly advise employees that complaints should be settled internally with the employees line-manager, even if the complaint is about the employees line manager
- If you’re a skilled candidate looking for opportunities for advancement, an employer that cares for your wellbeing, and a fair and equitable employee experience, I would advise that you consider other options.