AustralianSuper Reviews

3.3

42% would recommend to a friend

(178 total reviews)

Paul Schroder

59% approve of CEO

37% positive business outlook

AustralianSuper has an employee rating of 3.3 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AustralianSuper employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

178 reviews
4.0
27 Aug 2019

Members first, HR last

Recommend
CEO approval
Business outlook

Pros

Flexible, supportive environment in all areas except HR. Members first focus is inspiring.

Cons

HR treat staff like children. They should focus on living the company values, integrity, excellent outcomes, generosity of spirit and energy. Too busy causing trouble and generally unhelpful. They focus on pitting staff against each other.

1.0
10 Sept 2020

Not a great place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Stable company, the largest superannuation fund in Australia.

Cons

For the below reasons, I do not recommend AustralianSuper as a great place to work. - Senior leaders consistently set unrealistic deadlines, and have unreasonable expectations on employee working hours. This has been exacerbated greatly by the pandemic, with senior leaders taking the position that because employees are at home with “nothing better to do”, they might as well work late into the evenings and on weekends. Employees who express reluctance to do so (e.g. to care for their children) are generally considered to be disengaged underperformers, and their performance reviews are impacted negatively. It is not uncommon for employees to be contacted after hours and be expected to work, even while they are on annual leave or carers leave. - Despite the enormous emphasis on employee output, very little emphasis is put on business and customer outcomes. Very few streams of work are given measurable real-world goals. Work is considered “successful” when it is completed, and not when it has produced a tangible outcome. The fund’s position as a default superannuation provider guarantees revenue, and there is no pressure on the business to innovate and succeed. - The performance review process is completely subjective, and there are no effective formal systems in place to remove bias. The entire fund operates on a relationship model, and promotions (as well as opportunities to do important work that leads to promotion), are handed out almost entirely based on positive personal relationships with senior leaders and executives. In performance calibrations, significantly more justification is needed for promoting female and/or non-white employees. - It is not uncommon for executives and senior leaders to make insensitive comments about female and/or non-white employees, and the due to the extremely risk-averse and status-quo-obsessed culture, attempts to speak up result in victim-blaming. HR does not have the training or the backing to step in, and regularly advise employees that complaints should be settled internally with the employees line-manager, even if the complaint is about the employees line manager - If you’re a skilled candidate looking for opportunities for advancement, an employer that cares for your wellbeing, and a fair and equitable employee experience, I would advise that you consider other options.

1.0
19 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Plus four years ago this was a great place to work. All down hill since then.

Cons

Pretending to care for employees mental health, when in fact it's their way of working and treating their staff that is affecting mental health in a disgusting way. Management and leaders who bully their employees and if/when staff have the courage to report it; that manager is kept on in the position and then promoted six months later. Repeated behaviour by AustralianSuper / Group Executives and HR. Overloading their employees with workload, that can't be maintained and when we speak up we're told by management "be lucky you have a job." or "it's because you're pregnant you're feeling overloaded." Swearing and disgusting talk by Leaders and Managers in meetings. Restructure after restructure after restructure and each year staffs mental health, job security and overall welfare is completely disregarded. Think about a cutthroat Investment Banking Culture where you have a job one day and the next day you don't - that's the AustralianSuper of today. Staff are their last care. Providing cereal doesn't cut it when it comes to a healthy and safe place to work. Do yourself a favour and don't work here.

Viewing 1 - 3 of 178 Reviews

Glassdoor has 211 AustralianSuper reviews submitted anonymously by AustralianSuper employees. Read employee reviews and ratings on Glassdoor to decide if AustralianSuper is right for you.