Bailey Nelson Reviews

- compensation is not fair for scope of work. At $17/hour, you’re doing not only general retail tasks, but administrative work for appointments and for optometrists, dealing with insurance and billing, troubleshooting vision issues, fitting glasses, pre-testing patients. We are selling medical devices after all, but the issue with all of these modern optical stores is they spin it more as a retail role where you’re really doing the work of a dispensing optician. - for this reason, I feel we are greatly taken advantage of as “eyewear stylists”. In Vancouver, the living wage has been reported as almost $21/hr, and this is a figure from 2018 - can imagine this has jumped quite a bit with inflation. BN has a “learn to earn” program where you get a $1 raise every 6 months of employment, up to 18 months. Meaning, it would take me a year and a half in this role to still make below a living wage. Yes, there’s bonuses (if you reach goal only) and okay benefits, but this is not enough. - the training is not enough. Considering how much there is to learn not only about optical but also software etc, there should be much more thorough training before being dropped into the deep end. - overall just feel taken advantage of. Pay is unfair and although the work environment and culture is great, I can’t pay my rent with good vibes.

This company does not care one iota about the safety and mental well-being of their employees who work in stores. The only thing they seem to care about is making the most amount of money possible while putting their employees at risk. The attitude is very much “put on a happy face and suck it up” because they’re terrified of offending their customers by putting employee safety first. HO employees get to work from the safety of their homes but call the shots on employee safety measures. They view their in store employees as vehicles to make money, nothing more. We are disposable. Extreme lack of supports for employee mental well-being. Toxic positivity.