Ballistic Arts Media Studios Reviews

Hi, Thank you for your feedback. I want to apologize for the negative experience you had at our company. You’re correct in the fact that we were not explicit with our employees with the level of creativity needed to operate our business. This is on us. We also took note to re-evaluate what’s important to us in running our agency. As a result, we’ve made a pivot. Your post along with others contributed to that. If you’d like to learn what we’ve done, please have a read here: https://ballisticarts.com/ballistic-arts-transforms-into-a-lead-generation-digital-marketing-agency/ In terms of your comment that we were not organized, I agree that there is always room for improvement. We saw your feedback, along with others, as a wake up call to do better. And we are on that path now. I welcome you to take a read here on the significant changes we’ve been making. https://ballisticarts.com/feedback-is-a-gift/ We’re not done, but it’s a start. I wish you all the best in your career. Should you want to provide further feedback, I’d be happy to hear it directly. You have my cell, and you can text me to set up a time. Thank you. Wishing you a bright future ahead, Ted Lau, CEO Ballistic Arts

Hi, thank you for your feedback. You’re absolutely correct that a small business (even ones that have been around as long as ours) has periods of feeling like a start-up. This is also a time for rejuvenation as well. I’m sorry that your last year at our company resulted in a huge dip in morale. We were struggling with a huge market sector downturn and a change in leadership, and I can see that my failure as your leader exasperated the negative experience for you. You’re right. We had some pretty subpar processes that caused projects to be underquoted, and timelines to be rushed. All I can say is that we’ve taken serious steps to rectify this. If you’re curious about what real changes we’ve made to transform the company, including all the various new policies and practices we’ve instituted to improve the company culture and workflow, please have a read about it on our blog: https://ballisticarts.com/feedback-is-a-gift/ I do, however, disagree with your comment around our insensitivity towards mental health, discrimination, and minority issues. As someone who grew up in a mostly caucasian community, I have personally experienced first hand racial discrimination. We have made, and continue to make, a conscious effort to hire new Canadians and immigrants. Ballistic Arts has been blessed with team members who hail from all over the planet. Diversity of thought and culture has always been important to us. As children of immigrant parents, we know the struggles of new Canadians. We believe they deserve the same opportunities as the rest of us. I personally have mental health challenges and have worked with professionals to overcome them. I continue to have meditation and gratitude practices, and this is something I’m quite proud of. Your review indicates you worked at Ballistic Arts full-time for more than three years. Over those three years, you must recall our company sponsoring and participating in community events like Canadian Mental Health Association’s Ride Don’t Hide, SHARE’s IMAGINE, the Tri-Cities Soroptimist’s Gender Equality Walk A Mile in Her Shoes, among other events. The issue of mental health is so important to us that we even put on Mental Health education days and game nights for our staff and clients. That said, none of us are perfect and there is always room for improvement. If you have specific examples, I would really appreciate you connecting with me directly to discuss them. I don’t ever want to leave anyone thinking that our company doesn’t take any of these issues seriously. We’re all human, and perhaps there is some hidden bias that we as a company need to look into further. I’m inviting you to call me directly to discuss should you be so inclined. I truly appreciate your feedback. Thank you for your time. Ted Lau, CEO Ballistic Arts