Block by Block Reviews

3.4

57% would recommend to a friend

(202 total reviews)

Blair McBride

71% approve of CEO

58% positive business outlook

Block by Block has an employee rating of 3.4 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block by Block employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

202 reviews
1.0
25 Apr 2019

Profit over people

Recommend
CEO approval
Business outlook

Pros

Job can be fun and provide a sense of community service.

Cons

Getting assaulted by homeless people and developing a heightened state of awareness (PTSD) by being forced to make daily contact with homeless people who aren’t even breaking the law. As a manager for BBB, you’re often at the mercy of your customer’s word against yours, without any support from Block By Block to back you up. The company swept multiple disability cases under the rug by firing personnel while also refusing to acknowledge manager feedback for improvement of program and customer relations that caused said issues in the first place. Additionally, even if you meet company standards, you can still be fired without cause for going above and beyond customer expectations, even when your customer’s conduct is extremely unprofessional. Good riddance to this employer. You can be the best manager in the world but they’ll fire you the moment you do one seemingly insignificant thing wrong. Long story short, my customer refused to communicate on multiple occasions then blamed me for it and had me fired so that I could be the scapegoat for their poor executive decision making.

2.0
30 Jul 2020

Tedious

Recommend
CEO approval
Business outlook

Pros

Better than minimum wage, overtime

Cons

You have to stand. No sitting, no leaning. I was told if your feet are tired, just walk. Like wow. The MBTA can sit in their booths all day on their phones and we have to wait for it to be above 90 degrees just to be allowed to STAND in the booth for 10 minutes every hour. No sitting. You sit on breaks and breaks only. I picked 4 days a week yet got 6 days. I would love to work more if I was allowed to sit, but after a couple days, I need break. So if block by block reads this. Let your employees sit. This is why turnover rate is so high. We need union. Why am I standing in the heat while the MBTA gets paid more for being in a nice booth sitting on their phones.

1.0
25 Aug 2018

Cleaning ambassador

Recommend
CEO approval
Business outlook

Pros

Weekly pay Nice events sometimes

Cons

Feel militant you have to be there 15 minutes early and they don’t pay you for it They don’t allow you to sit down at all. only during your breaks and it can be allot during summer During the summer months we were forced to wear a thick black caps that often gave workers headaches , almost pass out but the management refused to give us visor hats because it looked unprofessional they said (they work inside) Once your team lead seems like none of the rules apply to you all of a sudden you can use your phone and sit down when you want Most of the summer was spent wearing long black pants only half way through we were giving shorts thank god The director of the company complains to the manager about everything never coming directly to the ambassadors Sometimes it feels like high school not being able to use your cell phone under any circumstances, but the the upper management can

avatar
Block by Block Response
7y
We are committed to creating a comfortable, transparent, and collaborative environment for all of our employees, so it’s disappointing to hear that we missed accomplishing that goal. Your comments are important to us and if you would like to share more experiences with us please, contact the Block by Block Employee Relations Hotline at 1-866-343-3132
Viewing 1 - 3 of 202 Reviews

Glassdoor has 212 Block by Block reviews submitted anonymously by Block by Block employees. Read employee reviews and ratings on Glassdoor to decide if Block by Block is right for you.