Attrition: People are treated poorly for leaving and rarely leave on good terms because management is angry.
Diversity: Having a DE&I program along with a statement on its website does not make BlueConic a diverse place. It makes it politically correct; there is a huge difference between being politically correct and making your company a welcoming and inclusive place to work. BlueConic has a lot of work to do to make minorities feel comfortable working there.
Coaching: Feedback is rare and career development is even rarer.
Management: Some managers are experienced and well-intentioned, but many are barely able to understand the product let alone how staff do their jobs; this significantly diminishes management's ability to be effective.
Culture: Working at BlueConic feels like a trip back through high school where the “Plastics” from “Mean Girls” are in charge; the way “Regina George” treats the staff she dislikes is hard to watch. She openly shares that she “struggles with empathy”, which is a terrible sentiment for a leader to have.
This is the real essence of the company. Run away as fast as you can.
If you do decide to pursue a role, keep your expectations low.