Booktopia Reviews

3.5

65% would recommend to a friend

(50 total reviews)

Tony Nash

76% approve of CEO

38% positive business outlook

Booktopia has an employee rating of 3.5 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booktopia employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

50 reviews
1.0
7 Jul 2026

Great team culture undermined by lack of tech value

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The original Booktopia team, before the recent management changes, was very friendly, supportive, and collaborative. The company culture used to be great (before management change), and the people within the tech team are genuinely helpful and hardworking.

Cons

- Unfortunately, Booktopia is not a great place to be if you are working in tech. In my experience, tech does not seem to be valued as a core part of the business. The focus is mostly on supporting the website and keeping things running, with very little recognition for the work the tech team does. - The overall strategy appears to lean more towards outsourcing rather than developing and hiring local tech talent. - I would strongly recommend thinking carefully before making that decision. you might end up wasting your time.

5.0
23 Feb 2026

Nice working vibes

Recommend
CEO approval
Business outlook

Pros

Nice working vibes and I enjoyed the time with my working family. All mangers are knowledgeable and dedicated.

Cons

Office location not close to station

1.0
23 Jul 2025
Recommend
CEO approval
Business outlook

Pros

A few good people to work with

Cons

- Micromanagement - One of the directors(her) is dishonest, rude and unprofessional - Bad company culture (people swearing at the workplace) - The business operates without a formal organisational chart, resulting in unclear reporting lines and role definitions.

Viewing 1 - 3 of 50 Reviews

Glassdoor has 60 Booktopia reviews submitted anonymously by Booktopia employees. Read employee reviews and ratings on Glassdoor to decide if Booktopia is right for you.