Butler/Till Reviews

3.7

64% would recommend to a friend

(98 total reviews)
avatar

Kimberly Jones

89% approve of CEO

71% positive business outlook

Butler/Till has an employee rating of 3.7 out of 5 stars, based on 98 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Butler/Till employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

98 reviews
5.0
13 Nov 2017

Aweosme

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good for learning , great hr team, great mentors

Cons

less leaves, less salary, rude seniors

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Butler/Till Response
8y
Thanks for sharing your thoughts with us. We value your feedback and appreciate that you learned and had good relationships and mentors during your time here. We're disappointed to hear that you felt under-compensated in any way - we do strive to create positive, productive environments for all of our employees and to provide competitive salaries and benefits through regular evaluations based on geography, company size, education level, and years of experience.
2.0
11 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Pretty decent benefits and generous healthcare. Paid company shut down between Christmas & New Years.

Cons

I worked at Butler/Till for a short time. While I was there, I felt close with my team, but that's about it. Everyone was very friendly but departments are just very segregated there. From the outside, this company seemed amazing; almost too good to be true. It gave the vibe of a "big city agency" but in Rochester, NY. They pride themselves on being an employee-owned, women-led business. Employees with an actual say in how things operate? That's almost unheard of. They really wanted to hear the voices of their employees, and they do listen to your thoughts, concerns, & criticism. I believe an "open communication" and "transparent" workplace was what they wanted from their employee-owners, but that was not always the case in return from upper management. Unfortunately, there is still a C-suite of people who make ALL the decisions at this company. 2023 was a very tough year for so many businesses, and no doubt that B/T also struggled. There were some business changes internally which ultimately led to the layoff of many, many intelligent and hard-working people. I was one of those laid off. This is my own personal experience. I could tell business needs were changing but I was told BY MY DIRECTOR that our jobs were safe. Lies. I was laid off not even 2 weeks later. I was laid off by someone I had never met; some higher up that didn't know me either. I didn't even have a chance to say goodbye to my teammates and I never heard from my manager again (texted and called, no response). My manager was told the night before I was laid off that I was being let go, and never reached out to wish me well or even talk to me, and didn't even tell the other coworkers of my team. I never heard from that director who said jobs were safe either. It was really a slap in the face and made me feel like I didn't matter at all to this company. At the end of the day, let this be a reminder that you are replaceable and this company has no problem doing just that.

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Butler/Till Response
2y
Thank you for sharing your feedback, we are very disappointed to hear about your personal experience during your time here. With feedback like yours, we can assess our processes, trainings, communication, and continue to improve our work, management, and the overall agency. If you are open to it, we would love to discuss your experience further, please feel free to reach out.
2.0
28 Aug 2024

meh

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun culture outside of the actual work. Colleagues are always there for you when things are not right.

Cons

restructuring often, abrupt layoffs, favoritism, pettiness. No room for growth, but lots of opportunities to take on more work/responsibilities with no pay increase or recognition. Immature leaders in certain departments, whispering, gossiping. EXTREMELY low pay, not competitive at all. They don't believe in/care about retaining and keeping valuable talent. If you work here be sure to keep a paper trail of communication, for your own sanity.

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Butler/Till Response
1y
Thank you for taking the time to share your thoughts. As a 100% employee-owned company, we value our owners' opinions across our many feedback channels including internal surveys, internal town hall meetings, monthly all-agency meetings, and open-door policy with the entirety of Leadership. To address some of your concerns, we recognize that organizational changes, such as restructuring in response to new business opportunities, can create uncertainty and impact the employee experience. We're committed to building an environment where all team members feel valued and have opportunities for growth. We are continuously working to improve our compensation and performance management practices to ensure they align with market standards. Our "pay for performance" model is designed to support this, but we understand there's always room for improvement, and your feedback will help guide us in the future. We strive to cultivate a culture of transparency and respect, and we take concerns about favoritism and communication seriously. We encourage open dialogue and would like to connect with you one on one to discuss your specific experience with this or any of the concerns listed above. Thank you again for your input, and for being part of our team. We are committed to constant improvement and are always here to listen.
Viewing 1 - 3 of 98 Reviews

Glassdoor has 102 Butler/Till reviews submitted anonymously by Butler/Till employees. Read employee reviews and ratings on Glassdoor to decide if Butler/Till is right for you.