Does CAA Québec pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Québec employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at CAA Québec. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at CAA Québec?

59% of CAA Québec employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Québec 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at CAA Québec?

Agent Service clientèle (2) , Call Center Representative (2) , Customer Service Agent (2) , Customer Service Representative (2)

What are the pros of working at CAA Québec according to real employee reviews?

"Great support from management and co" ((in 3 reviews))

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CAA Québec

CAA Québec Reviews

3.5

59% would recommend to a friend

(21 total reviews)

Marie-Soleil Tremblay

43% approve of CEO

51% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.1

Culture and values

3.1

Senior management

2.6

Career opportunities

CAA Québec has an employee rating of 3.5 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CAA Québec employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

21 reviews

3.0

15 Aug 2025

Not the root culture it was and we always have to fight for our salary

Systems analyst

Recommend

CEO approval

Business outlook

Pros

Full of activities, lots of communication about what is happening in the enterprise, good advantages

Cons

Lots of reorganization these lasts years, they lost the family culture it was before, more individuals, forcing employees to go back to work even if it wouldn’t be needed for the job some are doing better from home, always have to fight for your salary or to progress, once you’re leaving the company, that when they call you to offer more. There’s no equity for those who are loyal. If I left and came back, I’m pretty sure I would be paid more as newcomers are already paid more.

4.0

28 Feb 2025

Overall good company

Supervisor

Recommend

CEO approval

Business outlook

Pros

Good benefits and good work environment.

Cons

Upper management with no field experience make too many decisions without consulting experienced workers.

2.0

17 Jun 2024

Customer service agent bilingual

Recommend

CEO approval

Business outlook

Pros

Employees are nice to work with. Good work-life balance.

Cons

No internship offers for students. Jobs get repetitive. Underpaid for all the tasks that you have to do.

Viewing 1 - 3 of 21 Reviews

Jobs at CAA Québec

Commis à l'accueil - immatriculation

Réceptionniste- Centre voyages (21h par semaine)

Représentant(e) en assurance voyage (bilingue)

Technicien(e) Satisfaction Assistance Routière (3 mois)