Question 1

Does CCI Call Centres pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, CCI Call Centres employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CCI Call Centres. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at CCI Call Centres?

Accepted Answer

84% of CCI Call Centres employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CCI Call Centres 3.4 out of 5 for work life balance, 3.9 for culture and values and 4.1 for career opportunities.

Question 3

What are the top reviewed jobs at CCI Call Centres?

Accepted Answer

Customer Service Representative (237), Customer Service Agent (147), Call Center Agent (119), Customer Service Representative (CSR) (38), Call Center Representative (29), Customer Service (29), Call Centre Agent (18), Team Leader (18), Consultant (17), Call Center Customer Service Representative (15), Agent (12), Contact Center Agent (9), Sales Agent (9), Sales Representative (8), Customer Service Agent (CSA) (7)

Question 4

What are the pros of working at CCI Call Centres according to real employee reviews?

Accepted Answer

"It is a great working environment and there is also skills development." ((in 27 reviews)); "Growth opportunities if you are lucky" ((in 24 reviews)); "Excellent training and development of staff" ((in 19 reviews)); "Good bonuses, chance to grow" ((in 12 reviews)); "Great colleagues" ((in 10 reviews))

Question 5

What are the cons of working at CCI Call Centres according to real employee reviews?

Accepted Answer

"The late working hours and no social life" ((in 65 reviews)); "Low Pay (in some cases)" ((in 49 reviews)); "Low salary compared to work done" ((in 33 reviews)); "hours are long but doable" ((in 33 reviews)); "Very strict and micro management" ((in 22 reviews))

CCI Call Centres

CCI Call Centres Reviews

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Reviews by job title

Good for beginners, but low pay and odd hours

Supportive work environment, but high workload expected

Gaining skills but pay is low

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