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CGS Administrators

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CGS Administrators Reviews

Updated 18 Jan 2023

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Found 93 of over 99 reviews
3.9
74% Recommend to a Friend
92% Approve of CEO

Found 91 of over 99 reviews

3.9
74%
Recommend to a Friend
92%
Approve of CEO
CGS Administrators President and Chief Operating Officer Steve Smith (no image)
Steve Smith
47 Ratings
Pros
  • "Some departments can work from home, but not all(in 18 reviews)

  • "Flex schedule, good benefits & awesome PTO policy(in 4 reviews)

  • Cons
  • "Metrics are the bottom line and people are more like a number(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Excellent culture

      18 Jan 2023 - Policy 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This company cares for their employees. Take care of them and creates an excellent work environment.

      Cons

      VPN can be finicky at times

      Be the first to find this review helpful
    2. 4.0
      Current Employee, more than 5 years

      Good company

      18 Jun 2022 - Medical Reviewer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary. Work at home

      Cons

      Limit to raise with promotion

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    3. Join the CGS Administrators team
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    4. 2.0
      Former Employee, more than 3 years

      Underpaid

      13 Nov 2021 - Provider Relations in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They used to be family oriented. That did not apply during the pandemic. They were unprepared, understandably, but responded poorly and never came to a real solution to those struggling with homeschooling young children. I think this was a one off, as usually a very family oriented company. I was very disappointed that a subsidiary of BCBS of SC couldn’t figure it out

      Cons

      Same as above. Pro used to be family oriented. Pandemic it and suddenly they didn’t understand or allow for my child to be a priority while homeschooled during pandemic

      Continue reading
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    5. 1.0
      Former Employee, more than 8 years

      Sinking Ship

      26 Oct 2021 - Senior Auditor in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      PTO is decent once you have worked here for more than 5 years and some departments allow flex time.

      Cons

      -low pay compared to the market -Terrible employee evaluation program. -Average raises. -Raises were not discussed with employees until after they were in effect so that employees could not comment on them. -Serious doubts are being raised about the Company’s ability to win new contracts and keep existing contracts because CGS bids underestimate labor costs and depend on inexperienced workforce to complete the majority of the government contracted work. -Constant turnover. -Don’t seem to care about losing experienced employees. -Unable to hire and fill vacant positions. -Poor training program. -Easier to get rehired and promoted than get promoted within. -Work at home is offered to new hires but not established employees that ask to work at home.

      Continue reading
      2 people found this review helpful
    6. 5.0
      Former Employee

      Very good

      2 Mar 2022 - Executive Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work environment was good. Helpful people

      Cons

      Bad at communication, office police should taken care of

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    7. 5.0
      Former Employee

      Great work environment

      10 Feb 2022 - Medical Reviewer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great hours, friendly staff, great equipment

      Cons

      I can not think of any

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    8. 4.0
      Current Employee

      Room for growth

      26 Jan 2022 - Customer Service Advocate III 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There is room for growth within the company.

      Cons

      Sometimes the customers and you don’t feel defended by management

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    9. 3.0
      Current Employee, more than 1 year

      Reviews

      29 Nov 2021 - Customer Service Advocate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You learn so much depth information about healthcare and you help so many people

      Cons

      Low pay, overbearing work description with minimal pay

      Be the first to find this review helpful
    10. 4.0
      Current Employee, more than 3 years

      Challenging but satisfying work

      20 Jul 2021 - Project Manager in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Will really deepen your project management skillset. The company just got CMMI certification and you will really be challenged (in a good way) in both waterfall and Agile processes. The learning curve is steep learning Medicare processes and procedures but there are good people there who will work with you to get you up to speed

      Cons

      The HQ is near the airport and traffic can be interesting to navigate at times

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    11. 4.0
      Current Employee

      Great place to start

      1 Nov 2021 - Auditor in Columbia, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, leads to higher positions, a lot of growth

      Cons

      Stressful certain times of year, bad raises

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    Viewing 1 - 10 of 91 Reviews
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    CGS Administrators Reviews FAQs

    CGS Administrators has an overall rating of 3.9 out of 5, based on over 99 reviews left anonymously by employees. 74% of employees would recommend working at CGS Administrators to a friend and 74% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, CGS Administrators employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at CGS Administrators. This rating has improved by 3% over the last 12 months.

    74% of CGS Administrators employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CGS Administrators 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

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    Glassdoor has 99 CGS Administrators reviews submitted anonymously by CGS Administrators employees. Read employee reviews and ratings on Glassdoor to decide if CGS Administrators is right for you.