Does CITY HOME pay their employees well?

According to anonymously submitted Glassdoor reviews, CITY HOME employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CITY HOME. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at CITY HOME?

75% of CITY HOME employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CITY HOME 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CITY HOME?

Sales Associate (215) , Sales Representative (28) , Sales (22) , Showroom Manager (22) , Sales Manager (17) , Assistant Manager (14) , Customer Service Representative (14) , Service Technician (14) , Manager (12) , General Manager (10) , Retail Sales Associate (10) , Team Leader (9) , Marketing (8) , Corporate Recruiter (7) , Operations Manager (7)

What are the pros of working at CITY HOME according to real employee reviews?

"Good Pay and life and Work balance" ((in 53 reviews)); "The culture of City Furniture is great: recognizing and rewarding good performance happens very frequently." ((in 52 reviews)); "Great people and products in showrooms." ((in 46 reviews)); "Good benefits and team environment" ((in 41 reviews)); "You can make good money but you will have to work really hard for it." ((in 23 reviews))

What are the cons of working at CITY HOME according to real employee reviews?

"poor Management and lack of development" ((in 38 reviews)); "No work life balance" ((in 32 reviews)); "Long hours on the weekends but needed" ((in 31 reviews)); "Another manager had explained that this was not the first time this individual encountered this issue." ((in 24 reviews)); "Experience and skill don't matter as much as favoritism here." ((in 19 reviews))

What are employees saying about CITY HOME redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CITY HOME redundancy and their outlook for job security at CITY HOME in 2026.

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CITY HOME

CITY HOME Reviews

4.0

75% would recommend to a friend

(908 total reviews)

Andrew Koenig

83% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.0

Culture and values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.7

Compensation and benefits

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 908 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

908 reviews

1.0

16 May 2026

Initial promise overshadowed by poor management and misconduct

Team leader

Recommend

CEO approval

Business outlook

Pros

In the beginning it was a good company

Cons

Outsourcing customer service to Colombia and Phillipines. DEI hiring practices. Consistent favoritism. Pathetic management that sweeps internal issues under the rug. Tons of sexual misconduct.

4.0

12 May 2026

Supportive management and coworkers, but sales pressures exist

Sales associate

Recommend

CEO approval

Business outlook

Pros

Management, Coworkers, Leniency, Free cookies

Cons

In sales, you are expected to handle customer service issues.

CITY HOME Response

Thank you for sharing your experience! We’re happy to hear you’ve felt supported by your management team and coworkers and enjoyed our culture—cookies included! We also appreciate your honest feedback about sales and customer service expectations. Your input helps us continue improving and supporting our Associates.

5.0

4 May 2026

Solid Place to Work

Warehouse/receiving associate

Recommend

CEO approval

Business outlook

Pros

Work life balance, hard work recognized, and some of the best management I've ever worked with. Bonuses if you work hard. Great workflow and everyone is always doing their best. Looking forward to a long career here. I thank God everyday for my job and coworkers.

Cons

Not much. Great place in general.

CITY HOME Response

1mo

Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the work-life balance, supportive leadership, and team environment. It means a lot that you feel recognized and motivated—we’re lucky to have you on the team. We got a kick out of the protein bar idea—fuel for thought!

Viewing 1 - 3 of 908 Reviews

Jobs at CITY HOME

WAREHOUSE OVERNIGHT PULLING & STAGING - TAMARAC

WAREHOUSE OVERNIGHT PULLING & STAGING - OCOEE

FURNITURE UPHOLSTERER

WAREHOUSE RECEIVING ASSOCIATE - TAMARAC

WAREHOUSE RECEIVING ASSOCIATE - OCOEE