Pros
Good health insurance. 3 weeks+ PTO. 5% 401K match after 1 year. Well thought out facilities and top of the line equipment
Cons
The need for money, I mean plasma, is so severe the hours of operation have expanded to be open 14+ hours a day 7 days a week with 3 managers. You could go a whole week seeing an assistant manager maybe 1 hour a day to cover hours of operation yet the company expects them to be developed? If you are a Center Manager with a family do not expect to see them nor make plans. If an HR incident occurs and you have plans to pick up your kids expect to get a write up for not staying for the HR concern. The company really cares about employees' "feelings" so if they want to come into your office to vent about someone you have to make time. Managers are so consumed by the "I don't like how Johnny talked to me" talks they cant get the real work done. Senior management expects you to both meet their KPIs and make employees 35+ all happy. Other companies have a community relations rep and a training coordinator. This has been absorbed by the CM and quality. Other companies have a regional operations and regional quality managers while this company has absorbed this position into one position. You'd think with all of this cost cutting absorption the pay would be great but the CM pay is 10% below the competition! Staffing is laughable. The way the math works is If an employee works an 8 hours shift they are expected to process 11+ donors from start to finish by themselves! Having OT due to a monthly meeting is just an "excuse" and closing early or opening late for a meeting (open 6am-8pm) is unacceptable. Truly shows how much value is put into employees. I am appalled by how much this company values its donor's complaints. You have donors who are down on their luck and are financially forced to donate plasma so they are already unhappy. If they have any disruption in the process they are going to file a complaint. I have had several investigations in employees due to exaggerated donor complaints. We are really going to put someone's job in jeopardy because a donor wanted to complain online over not being able to donate? You're going to take away someone's ability to put food on the table due to a donor writing comments online? Unreal. Again shows how much value is put into employees. The politics are unbelievable. Your annual eval has specific numbers to hit and even if you hit those numbers you can be given a lower score based off of opinion. You can have the best results but if your boss doesn't like you you're done. Numbers don't matter but brown nosing does.
