Cadent Reviews

3.3

51% would recommend to a friend

(409 total reviews)
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Steve Fraser

54% approve of CEO

43% positive business outlook

Cadent has an employee rating of 3.3 out of 5 stars, based on 409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cadent employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

409 reviews
1.0
15 Nov 2025

Not a good company to work for

Recommend
CEO approval
Business outlook

Pros

None that come to mind considering the pay is the same as a factory worker

Cons

No work/life balance, micro managed, poor pay for long hours and constant pressure from above with high responsibilities as the company will tell you the book stops with you just a pity the pay doesn’t reflect the pressure/responsibility and work/life balance that comes with this job.

1.0
15 Nov 2024

Broken

Recommend
CEO approval
Business outlook

Pros

They Pay you on Time

Cons

Where to begin? • Negative customer scores now outweigh Safety and have you doing things your of no obligation to do or bribing customers with take aways and hampers for good scores. • New rota's enforced significantly reduce scope for Holidays and Annual Leave due to what Cadent now deem as Critical shifts • Later working (0400 finishes) and more weekends on new rota's • New rota's designed to satisfy a fatigue spread sheet and doesn't account for human factors such as family and private life, working until 0400 during school holidays, ability to book holidays, ability to swap shifts etc.... • New rota's spread a skeletal work force out even thinner because they can't and won't recruit and this is just another plaster over the crack • Cadent G (Employment Contract) offers £36,240 per year, this is not competitive across the industry when other companies offer £39,000+ with simular uplifts and less weekend work, late shifts and call out • Huge blame culture, it's always what you could do better and the accountability for the mistakes made by management stops at the engineers. • Board Senior Management trying to justify their roles all the time with a new flavour of the week which always impacts morale and productivity. • Mental Health is suffering massively at Cadent, and whilst they talk a good talk and issue various things out on a weekly basis to raise awareness they actually fail to realise they're causing the epidemic. • Enforcing new rules to cut down the over time bill and hindering earning potential for Engineers that want to get on

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Cadent Response
1y
Thank you for sharing your detailed feedback. We're sorry to hear about your negative experience at Cadent. Your concerns about work-life balance, customer score pressures, and the impact on mental health are very important to us. We understand the frustration with the new rotas and the challenges they bring. Your feedback about the blame culture and the need for better support and recruitment is noted. We are committed to addressing these issues and improving the work environment for everyone. Thank you for your honesty and for bringing these issues to our attention. We are dedicated to making meaningful changes and creating a better workplace.
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Glassdoor has 448 Cadent reviews submitted anonymously by Cadent employees. Read employee reviews and ratings on Glassdoor to decide if Cadent is right for you.