Care.com Reviews

Updated 13 Jan 2021

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3.8
69%
Recommend to a Friend
84%
Approve of CEO
Care.com CEO Tim Allen
Tim Allen
8 Ratings
Pros
Cons
  • "Work life balance can be a struggle at times, but mostly people put pressure on themselves as opposed to management heaping it on(in 6 reviews)

  • "I think that the company would attract more people if not in Waltham(in 6 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "One of the best companies to work and learn"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - UI Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care.com full-time for more than 3 years

    Pros

    Friendly colleagues Most efficient team Work life balance

    Cons

    Company management doing great. Keep up the same

    Care.com Response

    January 4, 2021Senior Recruitment Manager

    Thank you for your review and we enjoy hearing about all the learning opportunities you've been able to tackle while at Care.com. Get ready for a fun 2021, it's going to be a busy, but fun year! -Kristen, Dr. of Talent | Talent@care.com

  2. "Great place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Care.com full-time for less than a year

    Pros

    -Working on cutting edge technologies - Great place to work! -Pay is great and people are amazing -The management team has high degree of ethics and professionalism. -Great work culture

    Cons

    Could not find anything as of now.


  3. Helpful (3)

    "senior software engineer"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Bangalore

    I worked at Care.com full-time for more than a year

    Pros

    offers good salary for employees

    Cons

    senior management is worst. not following a defined process in India. Their vendors in Bangalore are not good especially Hurits where they show no commitment to employees.

  4. "Legitimate Connection to Babysitting Roles"

    5.0
    • Career Opportunities
    Former Employee - Babysitter/Nanny in Boca Raton, FL

    I worked at Care.com part-time

    Pros

    Able to easily filter through postings and sort by location and date

    Cons

    None - I really enjoy the flexibility.

  5. "Flexible schedule for most remote part-time positions."

    4.0
    Current Employee - Member Review Representative 

    I have been working at Care.com part-time

    Pros

    Flexible schedule, opportunity for remote work

    Cons

    small raises and limited upward mobility for part time employees

    Care.com Response

    January 11, 2021Senior Recruitment Manager

    Thank you for sharing your feedback with us! Care.com certainly embraced a more remote friendly work environment in 2020 and we enjoy hearing from our employees who have benefited from this work perk! - Kristen, Dr. of Talent Acquisition

  6. "In home care"

    4.0
    Former Employee - Caregiver in Wesley Chapel, FL

    I worked at Care.com part-time for less than a year

    Pros

    Gave me flexibility and enjoyed my client

    Cons

    Difficult to work in someone s home

  7. "A Surprisingly Good Experience"

    4.0
    Current Employee - Distance Learning Coordinator in Detroit, MI

    I have been working at Care.com part-time

    Pros

    Easy to view open jobs and contact families Good chance of hearing back from families you contact Great connection point

    Cons

    Pay to join They take a portion of the money if you take payment through them

  8. "Useful"

    5.0
    Former Employee - Nanny/Sitter in Colleyville, TX
    Recommends

    I worked at Care.com part-time for more than 3 years

    Pros

    Very useful for finding families that show what they are looking for up front.

    Cons

    Some families had very unrealistic expectations and would low ball pay rate.

  9. "Good"

    4.0
    Former Employee - Nanny/Sitter in Minneapolis, MN

    I worked at Care.com part-time

    Pros

    Care provided a lot of opportunities.

    Cons

    Some jobs would require you to go through other nanny organizations.

  10. "Not what it used to be"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Care.com full-time for more than 8 years

    Pros

    Fair benefits and good work-life balance support. The mission of the company (pre-acquisition).

    Cons

    A wave of layoffs (expected), but some made no sense and left teams in a bind. New management in some teams seems to be lacking people skills and empathy.

    Care.com Response

    January 4, 2021Senior Recruitment Manager

    Thank you for your review. We value all employees, both current and past and your thoughts are important to us. As we are post-acquisition and coming up on 1 year from our acquisition, we continue to evolve and grow, and if you have anything specific you'd like to share we are always looking to grow and improve. -Kristen, Dr. of Talent | talent@care.com

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