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      Case IQ

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      Case IQ Reviews

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      2.4

      32% would recommend to a friend

      (140 total reviews)

      David McNeill

      25% approve of CEO

      15% positive business outlook

      Ratings by category

      3.2

      Diversity and inclusion

      2.7

      Work/Life balance

      2.3

      Culture and values

      2.1

      Compensation and benefits

      2.0

      Senior management

      2.0

      Career opportunities

      Case IQ has an employee rating of 2.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Case IQ employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      140 reviews
      1.0
      3 Sept 2025

      Avoid at any cost

      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      The immediate team members were genuinely nice.

      Cons

      The current technology leadership lacks a clear understanding of how a tech organization should be run. Equally concerning is their inability to accept constructive feedback. If they genuinely want to be recognized as a great place to work, it takes more than just bold claims in a job description—they need to actively listen to their teams and act on what they hear.

      2.0
      15 Jan 2017

      Stay Away (For Now)

      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      - The people are fun to work with. Very friendly environment.

      Cons

      - Awfully noisy work environment (open floor office). Seem to believe that it helps communication yet are fine letting managers have their own offices. In my experience, they do not help communication since they make everyone more irritable/stressed. - Technical debt is through the roof. Its incredible how fragile everything is at the moment. - Due to technical debt and under-staffing you end up doing overtime. They tout their work/life balance as being great but this is just disconnected from reality. - Not rewarded for going the extra mile due to limits placed by execs on raises. There is also a no overtime policy, so you end up doing unpaid overtime. - Execs do not understand the importance of QA. If you don't QA your own code get ready to be blamed for issues that happen in production environments. There is no automated testing practice in project teams and thus if you inherit someone else's project you're in for a "fun" time. - There is no real operations team and instead developers are expected to do the work.

      3.0
      24 Oct 2018

      Good people, potato technology

      Senior developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Sales team is solid. The CEO's background is sales.. and it shows. Largest clients in the world. 1/2 day Fridays in summer... for the most part. Donuts on Wednesday Good coffee machine Pool table For the most part, everyone is a good person at i-Sight. From CEO to interns... very good people and ALL will help you if you ask for it, professional or personal.

      Cons

      "As long as you work hard ... You will never get fired from i-Sight" - This was told to me early in my tenure at i-Sight by an exec and immediately I knew there was trouble ahead. Promotion are given to individuals who "brute force" their success by working INSANE hours. If it takes someone 60-80hrs to do a 40hr job, this person is BAD at their jobs... STOP promoting them. Low end MacBook Pro 4+ yrs old... unless your IT, because you need huge power to remote into servers. Embarrassing software stack. Seneca/Bootstrap/Nscale? Used by dozen's around the world. Developers are treated as cogs in a machine and NOT as force multipliers. Platform misses deadlines consistently, under deliver... with no ramifications. Project teams are consistently required to do overtime due to poor from a management perspective. Projects are sold before requirements and estimates are given. Manual deploys that take > 40min. No continuous integration. This is costing the company 10's of thousands a month. Manual testing. If your a politician, you'll excel here. Departments compete against each other, at the expense of the customer. Company bonus is unobtainable.

      avatar
      Case IQ Response
      7y
      Thanks for the feedback. Glad to hear that you found great people in the company who are living up to our values and that you enjoyed the benefits of being part of a company that cares deeply for it's people and customers. We're a work in progress and many of the ‘cons’ that you wrote about are being worked on. We're always striving to improve and evolve our culture, infrastructure, products and services. I appreciate your feedback because it makes me realize we need to get better at communicating internally about our plans and projects to improve. As a company that cares deeply about the people on our team, we spent our early years suffering from a side effect that we now refer to as ‘ruinous empathy’. Working hard is important, but it’s not enough - to keep your spot on the team you must get results. We’ve become more disciplined on that front over the past couple of years and will continue to focus on developing managers who provide candid feedback to improve the results of each person. This year we started opening promotions to an internal competitive process for the first time. It gives people a chance to compete to win greater responsibility. We’re focussed on promoting the people with the best attitude, skills, knowledge and track record of results. We’re very proud of our software and as you noted, we have hundreds of leading companies and thousands of users around the world who love using it every day. Like any application, ours is a work in progress. We aren’t super enthusiastic about each and every component of the stack, but some of the technologies that you mentioned are actually being eliminated in our latest release coming out next week, while others on our roadmap for replacement. Deployment is also a huge part of this new release and will dramatically improve the lives of our developers and crush the time it takes to deploy. There's a huge opportunity for case management globally and we intend to race after it by building the best product in the world. We wish you the best and if you’d like to chat more we’d welcome the opportunity to hear more about your experiences – please email hr.group@i-sight.com.
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