Case Works Reviews

3.3

55% would recommend to a friend

(21 total reviews)
avatar

Kim Anderson

61% approve of CEO

50% positive business outlook

Case Works has an employee rating of 3.3 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Case Works employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.8 stars).

Reviews by job title

21 reviews
1.0
8 Sept 2023

0/10 Do NOT Recommend

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote, flexible schedule for some positions, decent PTO

Cons

Too many to list. Founder is vindictive and pushes all the good W2 employees away all while threatening lawsuits at every turn. Leadership says "your opinion matters" but only if it aligns with theirs. I've seen multiple instances of retaliation from leadership. They preach "confidentiality" but will not keep anything you say in confidence. New projects are not thought out thoroughly. I worked so many hours on multiple new projects/processes all to have that time completely meaningless when the project or process is scrapped. When new projects are pushed out (before they have had time to figure out what the process should be) it is all just a horrible mess and everyone is scrambling and stressed. The whole company is based on cliques. If you aren't in the "in crowd" you will be the next one laid off since layoffs are happening more and more frequently. While I loved my job and what I thought the company stood for, we basically had to lie to clients and focus more on quantity than quality. Leadership would promise the world to their clients/law firms and expect the rest of us to be able to handle a workload that we did not have enough employees for. Then when the company couldn't meet their end of the deal the client/firm would drop us and we knew layoffs were eminent. Every day would be more stressful than the last and working here was really wearing on my mental health. To be honest, I am still afraid that the other shoe is about to drop and I'm not even employed here any longer. You can't trust anyone at Case Works whether or not they sing their praises. The (serial) CEO is a joke. Town halls are like listening to a politician's speech. They promised transparency but did not live up to it. Either leadership fails to see that the company is struggling HARD or they are living in a dreamland and will have a rude awakening soon enough.

2.0
25 Jul 2022

All of the above and below

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work is ultimately beneficial to the Law firms and clients that are able to move forward with strong enough cases. The benefits are decent but honestly could be better given current times (inflation)

Cons

Definitely REPOSTING THIS "CON" VERBATIM because it is true and has been experienced by many individuals so it is not a one off situation. --- The communication between employees and management is not that greatest the moment you speak up an express concern they start to ignore you and the training process is not the greatest either because they throw a video at you and expect you to have it all down pack based off of one video and lastly if you are not best friends with upper management they will not help you grow and expand in the company. Diversity within management or leadership is almost minimal unless you are related to someone within the company or hang out regularly on their paid Happy Hours, Wine clubs or other things that are almost conflicting with professional work environments. Conversations in the "work chat" are also borderline inappropriate especially when conversations start to revolve around bodily fluids and just things that should not be brought up jokingly in the workplace.

1.0
27 May 2022
Recommend
CEO approval
Business outlook

Pros

Great that you can make your own hours to fit your daily lifestyle

Cons

The communication between employees and management is not that greatest the moment you speak up an express concern they start to ignore you and the training process is not the greatest either because they throw a video at you and expect you to have it all down pack based off of one video and lastly if you are not best friends with upper management they will not help you grow and expand in the company

Viewing 1 - 3 of 21 Reviews

Glassdoor has 23 Case Works reviews submitted anonymously by Case Works employees. Read employee reviews and ratings on Glassdoor to decide if Case Works is right for you.