Casper Reviews

3.4

51% would recommend to a friend

(309 total reviews)
avatar

Randy Greben

33% approve of CEO

35% positive business outlook

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

309 reviews
3.0
16 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Free mattress after 6 months and 2 pillows after 1. The company is growing so on the surface it looks likes there's room for growth.

Cons

There are no people of color at the corporate office at all. When they have their zoom meeting it's all Asian and white and they are making no attempts to change it. They have a type that they prefer when it comes to management. White women dominate the company.

avatar
Casper Response
5y
Thank you for providing feedback on your experience at Casper. We know how important it is to have diverse thought and have a dedicated team working to make Casper more inclusive and ensuring it’s an environment in which all employees thrive
2.0
29 Mar 2019

Brutal, Nasty, Disorganized

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to impress your future employer by saying you worked at a trendy brand.

Cons

Management will hound you about sticking to a process that is either unclear or doesn't exist. Prepare to be completely inundated by emails, Slack messages, etc. and have all of it be "high priority". You will have no time to do everything in a reasonable work week and you won't get paid enough to work on the weekends. If you joined more than a year ago, your role is probably spastic and poorly thought out. Responsibilities will be completely random. Learn how to say 'no' if you can. Some roles have more "saying 'no' privileges" than others, so good luck. Large egos everywhere. If you don't work in a role that directly impacts sales there are no measurements or KPIs that can point to your success in your role - its all subjective. Get chummy with leadership or forget about going anywhere in this company. I've seen people get promotions without any improvements in performance to their business unit (I've even seen people get promoted while their business unit is down). If you're even slightly introverted, this is not the company for you.

avatar
Casper Response
7y
Thank you for your honest feedback. We take employee feedback very seriously. Any comments left here are anonymous, but you are more than welcome to meet with the Casper People team confidentially. We’d love to hear more about how we can improve and ensure you are set up to succeed.
4.0
20 Jun 2016

start-up growing pains

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Casper is a place that values hard work. The team's belief in the product is obvious. The senior management is getting a much-needed boost when it comes to experience since before much of the management was very young. The new office is cool and functional; it's going to lend well to future hiring.

Cons

The overall energy is not great at Casper. People are overworked, the management fumbles lots of times, and the growth seems unnatural for the amount of work there is. There are bursts in hiring and then it slows, making workloads unmanageable. I feel like my career isn't going anywhere here and that there won't be chances for leadership any time soon.

avatar
Casper Response
5y
Thank you for taking the time to share your feedback with us. We take your feedback and concerns seriously, and it will help us to keep improving as we work to provide a great place to work for all of our team members
Viewing 1 - 3 of 309 Reviews

Glassdoor has 356 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.