Catbird Reviews

HR does not know how to handle issues professionally. Any complaints about management will pretty much a sure fire way to get you in trouble because there’s a ton of favoritism happening at this company. There’s a very clear divide between the “blue collar” employees and the “white collar” office employees. Almost every jeweler i talk to here feels absolutely miserable about their job but keep up their fake demeanor at work because they watch you closely and not seeming like a happy go lucky little worker will affect your performance review. Opportunity for growth is abysmal. They will not teach you new skills unless you drive yourself crazy working as fast as possible making them an insane profit. Even then, it’s slow and your raises will not reflect your hard work or inflation. They cultivate a toxic competition culture with the jewelers by forcing you to compete speed with every other jeweler in the company, forcing you to have to think about continuing to work faster and faster to beat your coworkers for a positive or even neutral performance review even after you’ve become familiar with the production process. Run for the hills, this was one of the most miserable jobs I’ve ever had and I’ve worked a lot of retail jobs in my past that I would’ve rather been at than this one.

The decay of upper management is literally a festering rot of dishonesty and zero culpability. You’re at the whims of an area manager who prances from store to store with no regard for immersing herself, checking in or offering any formal guidance. Communication is withheld until the very last minute which creates even more of a buffer to execute the expectations of our jobs. There aren’t any performance reviews to help mitigate areas where we might improve on. Everything is mostly on the fly, and it’s become less and less about ensuring success and more about doubling earnings. With recent expansion, the ethical mandate Catbird likes to promote itself, is rather more likened to a cheapened fast fashion extension of unreliable goods. There is no commission, no overtime pay, and frankly the effects of that has contributed to some of the highest turnover rates. Your complaints will fall on deaf ears, HR especially, your work will likely go unnoticed, your expression and style will suffer at the abundance of overstated policies, all while being told to work with a smile on your face. This is me stating my piece, as a hopeful nudge to not only avoid mine, but also so many others experiences.