Chanel Reviews

Updated 17 Jun 2021

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Found 526 of over 1K reviews

3.8
69%
Recommend to a Friend
84%
Approve of CEO
Chanel CEO  Alain Wertheimer
Alain Wertheimer
193 Ratings
Pros
  • "Nice work environment, Good co-workers(in 19 reviews)

  • "It is such a great company to work for(in 17 reviews)

  • Cons
  • "long hours and hard to take vacation(in 16 reviews)

  • "work/life balance if you want to get ahead(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      They're amazing

      16 Feb 2018 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great People at the company.

      Cons

      I really have nothing to complain about

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    2. 2.0
      Former Employee, more than 1 year

      Boutique Manager

      29 Mar 2017 - Boutique Manager in New Delhi
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary in comparing other cosmetic stores. Products given to employee quarterly for their personal use.

      Cons

      Unclear and hidden monthly target achievement schemes ( incentive ) policy, Holiday policy. No one from HR ( Chanel ) to reach out to ( only HR from 3rd party who has not so power over anything ). non structural management and biased environment. No performance reviews on quarterly, half yearly basis done. ( hence no constructive feedback only pointing out mistakes sort of feedback )

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      3 people found this review helpful
    3. 4.0
      Current Employee

      Growth

      26 May 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Take care of its employees.

      Cons

      Very less chances of growth.

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    4. 4.0
      Former Employee, more than 3 years

      Great company but poor in-store management

      8 Jun 2021 - Operations Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing company to work for. They really care about their employee. Lunch was provided on big launch days for example. We got private health care, loads of trainings and seminars, staff discounts and private sales. Group commission is huge. Work is hard but all the benefits are worth it. I worked in a huge team (80-90 employees) and we had a great working atmosphere. The team was full on diversity which was great.

      Cons

      Management could be tough and sometimes a bit cold-hearted. You need to work very hard. Clients are very demanding and so is the management. Management was always praising the front of house team and never rewarding the back of house team.

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    5. 1.0
      Current Employee

      Not the place it used to be

      28 May 2021 - Information Technology 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary, benefits, generous employee discount, brand name reputation, learned a lot

      Cons

      The leadership in IT starting from the top caused a big decline over the last several years and has created a toxic culture and stressful work environment. They no longer value loyalty of people who have worked there for so many years, while others who get rewarded and promoted aren’t always the most talented. Many long term employees have been pushed to the sidelines and will eventually be managed out in due time. We have lost some really good talent because of poor leadership. Things used to be much better years ago before everything became so political. It is not the place it used to be. The company had a layoff last year due to COVID, but it was mainly used as an excuse to clean house of long term employees that they wanted to push out. While some positions were truly eliminated, several other job openings were simply reposted online to rehire new people for similar roles. They basically made slight modifications to the title and job description to make the job look different, but in reality the role was basically the same.

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    6. 5.0
      Current Employee

      Love

      17 Jun 2021 - Front Desk Receptionist in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The house of current fashion

      Cons

      I cannot think of any cons

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    7. 4.0
      Former Employee, more than 1 year

      Ok

      15 Jun 2021 - Product Manager in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great product, discount and training

      Cons

      Company culture and management were terrible

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    8. 5.0
      Current Employee

      customer service expert

      10 Jun 2021 - Customer Care Supervisor in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good in communication, expert in handling difficult customer.

      Cons

      Quite customer oriented which may take time in settling case in order to build customer relationship

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    9. 4.0
      Former Employee, more than 3 years

      INCLUSION

      10 Jun 2021 - Director of Education 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family owned company, a sense of belonging and prestigious house

      Cons

      Lower salary v the market

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    10. 4.0
      Former Employee, more than 5 years

      Great organization, too good that sometime employees take advantage

      1 Jun 2021 - Project Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, great benefits, take cares of their employees

      Cons

      If you are below managerial position, your concern will not be heard

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    Viewing 1 - 10 of 526 Reviews

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