Channel Factory Reviews

3.9

73% would recommend to a friend

(83 total reviews)

Tony Chen

80% approve of CEO

71% positive business outlook

Channel Factory has an employee rating of 3.9 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Channel Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

83 reviews
5.0
3 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Working at Channel Factory has been a truly rewarding experience — the solutions are AI-driven, giving us cutting-edge tools like ViewIQ and CFI that make a real difference for clients, but what stands out even more is the humanity-driven culture. It’s not just about performance and precision here; it’s about people. The leadership genuinely listens, colleagues support each other across regions, and there’s a strong sense of belonging that makes you feel valued. In an industry that often gets caught up in numbers, Channel Factory balances innovation with empathy, making it a place where you can grow, contribute, and feel proud of the impact you’re creating.

Cons

like any fast-growing company, pace can be intense at times and priorities shift quickly, but that also keeps the work exciting and full of learning.

1.0
26 Jun 2023

Bad culture

Recommend
CEO approval
Business outlook

Pros

Channel Factory is the only pro, rest all is not worth.

Cons

Founder is a Micro Manager. What's everything done his way else, the door is open for an employee to leave. Expects Sales people to do cold calls and not in the favour of letting sales people to go to agencies on a daily basis. Revenue should be maximised by going to office every single day and cold calling agencies and clients.

5.0
9 Jan 2017
Recommend
CEO approval
Business outlook

Pros

-The glassdoor reviews and rebuttals are a pure, unobstructed view into working at this little shop of horrors -The back and forth of he said, she said is exactly the atmosphere to expect at this sinking s.s. -You get to see the value of your college degree when the CEO proclaims he is a college dropout and then you understand college isnt about what you learn but about respect, cooperation and working through problems with factual info and not opinions -If you stay longer than 12 months you are pretty much guaranteed a promotion; just agree with everything and blame someone else for your shortcomings and your title will inflate ie nepotism -If you are a certain descent you can pretty much getaway with anything...ANYTHING -Kiss up to the CEO and you get lavish dinners, late nights out, massages, etc....there is nothing altruistic about the ceo or this company-all is quid pro quo

Cons

-Outdated, antiquated technology, no case studies, reports are based on questionable metrics putting the whole industry on display bc of fly-by-night companies like this -Pretty much everything and yes that is the truth and not an exaggeration -Nothing but lies but thankfully if you keep recordings of your phone calls, emails and text messages you will survive the smoke in mirrors and deal with frivolous accusations of all sorts -Lack of leadership will make your head spin! 4 bosses in 4 months all of whom the CEO praised and then murkied up all on his own which is crass on his behalf but what do you expect from a rich kid who never had to get a degree or work for a deal himself but used all of his family connections and now friends to get deals (that's what happens when you work with a billion in population) -The people who stay here and identify themselves as veterans are because they can't go work anywhere else due to the reputation this company and the former dba Yellow Thunder Media; this company has been in business for 6+ years not since 2014 -People will pretend to be your friend/mentor but they really want your vote on their side; it's a callous environment to say the least -Constant turnover, terrible reputation in every city they sell in -You should not know more than senior management; how can a manager lead you if they have zero experience in the industry and you know more than they do? It would be equivalent to an incoming intern training a senior manager-that just is nuts!

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Channel Factory Response
9y
We welcome all factual reviews; However, these claims are inaccurate and nonfactual.
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Glassdoor has 92 Channel Factory reviews submitted anonymously by Channel Factory employees. Read employee reviews and ratings on Glassdoor to decide if Channel Factory is right for you.