Does Citizens Business Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Citizens Business Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Citizens Business Bank. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Citizens Business Bank?

64% of Citizens Business Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citizens Business Bank 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Citizens Business Bank?

Customer Service Representative (6) , Relationship Manager (6) , Portfolio Manager (4) , Service Support (3) , Bank Teller (2) , Center Manager (2) , Customer Service Representative II (2) , Data Analyst (2) , Financial Sales Representative (2) , Intern (2) , Model risk officer (2) , Operations (2) , Project Manager (2) , Senior Analyst (2) , Solutions Architect (2)

What are the pros of working at Citizens Business Bank according to real employee reviews?

"Great people to work with." ((in 6 reviews)); "good work environment and friendly staff/customers." ((in 5 reviews)); "I had a great manager." ((in 4 reviews)); "Simple work and friendly coworkers." ((in 3 reviews)); "I love the core values and the performance of the bank is outstanding." ((in 3 reviews))

What are the cons of working at Citizens Business Bank according to real employee reviews?

"Absolutely no training leaving associates lost." ((in 5 reviews)); "Senior Management and HR did not respect their long term employees and some retirees felt they were being aged out." ((in 4 reviews)); "VERY low annual raises." ((in 4 reviews)); "Upper management is allowed to "steal" deals from other Employees and cheeks are turned to it." ((in 3 reviews))

What are employees saying about Citizens Business Bank redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citizens Business Bank redundancy and their outlook for job security at Citizens Business Bank in 2026.

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Citizens Business Bank

Citizens Business Bank Reviews

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3.7

64% would recommend to a friend

(120 total reviews)

David A. Brager

92% approve of CEO

67% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Culture and values

3.6

Work/Life balance

3.6

Senior management

3.5

Career opportunities

3.1

Compensation and benefits

Citizens Business Bank has an employee rating of 3.7 out of 5 stars, based on 120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens Business Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

120 reviews

3.0

21 May 2026

Some departments are better to work for than others

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good team and nice coworkers. Benefits were on par.

Cons

Toxic management and caricature of a corporate working environment

1.0

18 May 2026

Toxic environment with low pay and no support

Service support

Recommend

CEO approval

Business outlook

Pros

My manager was raciest verbally abusive and always pick on me the company hired me for different position and I was working as a teller the whole time. They pay very low snd no work balance and life. In one year they did not give me any raise or appreciation. My manager never ask how I am doing or if I need any help no proper training you have to learn your own she always calling other branches and do gossip about you on the phone.

Cons

They pay Small yearly bonuses

4.0

2 Mar 2026

Good place to work

Data analyst

Recommend

CEO approval

Business outlook

Pros

Great people to work with. Stable environment. Slow pace opens opportunity for go getters to take advantage.

Cons

The company is old fashioned in most ways. Cyclical raises and promotions. Loyalty and time in are valued more than what you are currently bringing to the table.

Viewing 1 - 3 of 120 Reviews

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Citizens Business Bank

Citizens Business Bank Reviews

Ratings by category

Reviews by job title

Some departments are better to work for than others

Toxic environment with low pay and no support

Good place to work

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