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Clarify Health Solutions

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Clarify Health Solutions Reviews

3.0

39% would recommend to a friend

(72 total reviews)

Jean Drouin

45% approve of CEO

19% positive business outlook

Clarify Health Solutions has an employee rating of 3.0 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clarify Health Solutions employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

72 reviews
1.0
10 Mar 2019

A health tech company that isn't healthy.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The view from their new office.

Cons

Everything ultimately begins and ends with leadership, which Clarify lacks at the highest of level. Their CEO is not to be trusted. He brags about his "MD" status even though he hasn't practiced medicine. His Trumplike dictatorial demeanor boasts about how big, amazing and phenomenal all things Clarify will be, yet he can't even use his own products. If you take a step back and watch from afar, it truly feels as though he only created the company to establish himself as a celebrity within the health tech elite. Tread carefully. Amongst the rest of the team, it doesn't get much better. Unless you've been educated within the Ivy League, you will never find solid footing or upward success. Jokes between colleagues are frequently offensive and would never be permitted elsewhere. True camaraderie is hard to find and if you think you've found it, it's shallow at best. The products, while sometimes intriguing, are so complex that you need their team of in-house analysts to ultimately use them. I guess it's easy to sell "AI" and "Machine Learning" when you have a team of people making things happen in the background. The end result? Nobody really seems to know, but the CEO will tell you that it is absolutely "awesome". Lastly, while the company says it's a SaaS health tech provider, based on the number of consultants that they've hired from McKinsey and BCG, it surely seems as though it's evolved into a consultancy. If you were hoping to find the next big thing in health tech, you won't find it here.

2.0
4 Aug 2019
Recommend
CEO approval
Business outlook

Pros

1. Company culture: employee recognition, off-sites, happy hours, weekly team lunches, snacks, and the 360 degree view of SF although that is changing soon as we are moving to the 4th floor. 2. Very knowledgable people on both the tech side and the business side 3. Several doctors working on the Business side so, can always get free medical advice

Cons

1. Senior management: Both of the co-founders talk a big talk. The CEO seems to hire people he knows/likes without regard to fit and company strategy. This has caused problems and situations where you have medical doctors doing sales for example. Company direction and organizational structure change quickly. As such, many decisions by senior management seem both unthoughtful and unfair. 2. Lots of former consultants from McKinsey or BCG who seem to have a very uniform approach to projects, whereby they confuse being busy with strategic thinking on how to get deals signed. 3. The company is still rather early stage and so, there is much of 'doing many things to see what sticks in the market'. This at times can be taxing. It is also not easy to have an elevator pitch on what the company does because we have our hands in too many pockets.

2.0
26 Aug 2022

So much potential compromised by dysfunction

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some customers who have gotten tremendous value out of Clarify products. It's an exciting company in that there is an authentic desire to change a broken and clunky healthcare system. Employees care about their work and are generally smart and talented people.

Cons

I have never worked for a company with so much divisiveness. Each department is on their own island in terms of everything from their apps and tools to their protocol and processes. There are parts of the org which should naturally have some level of friction in their interplay but at Clarify they are oceans apart - sometimes resulting in flat out refusals to even talk to each other all the way up to the C level. It's become obvious to many employees within the organization but there doesn't seem to be any push to resolve even the most egregious offenses (at least not that I could see). There is very little accountability within clarify and where there is accountability it's often inconsistent.

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Clarify Health Solutions Response
3y
Thank you for sharing your personal experience with us. We value your feedback and we’re sorry to hear you left Clarify feeling this way – it’s not what we aspire to for our current employees or our alums. We welcome the opportunity to talk further and encourage you to reach out to HR@clarifyhealth.com. Thank you again for your feedback.
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Glassdoor has 74 Clarify Health Solutions reviews submitted anonymously by Clarify Health Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Clarify Health Solutions is right for you.