Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"great benefits and you're really well taken care of." ((in 30 reviews)); "Great culture and values." ((in 29 reviews)); "The people on the team are great and always supportive." ((in 27 reviews)); "Great team, filled with smart hard" ((in 13 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 11 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 25 reviews)); "The base salary is low" ((in 11 reviews)); "poor management" ((in 11 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 9 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 5 reviews))

What are employees saying about ClassPass redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass redundancy and their outlook for job security at ClassPass in 2026.

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ClassPass

Acquired by Playlist

ClassPass Reviews

Compare reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture and values

3.5

Diversity and inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

289 reviews

2.0

30 May 2025

Great experience, but not one I’d choose to repeat

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- working from home - work laptop

Cons

- team leaders - unrealistic expectations - overworking - Glassdoor negative reviews are accurate, read before joining - lack of promotion - average pay

2.0

22 May 2025

waste of time

Smb account executive

Recommend

CEO approval

Business outlook

Pros

Remote position and good benefits

Cons

bad pay, toxic positivity culture, scammy product that customers don't actually like. I could go on forever

3.0

20 May 2025

Role was eliminated due to a company wide reduction in force

Smb account executive

Recommend

CEO approval

Business outlook

Pros

Positive Sales Culture Base Pay + Commission and Great Benefits like unlimited PTO! Remote (before I got layed off) Amazing Culture Fun SKO Events Supportive Leadership Unicorn Status 🦄 When they do lay you off they give you a month to find something else and pay you severance so that was nice.

Cons

Capped Commision ( I was told it was uncapped when I was onboarded) Private Equity= “This year we have to pay back our investors” quoted by leadership at SKO. Paying back our investors meant cutting majority of the sales org and outsourcing the inside sales team for sales reps in Brazil 🇧🇷 . Obrigado ClassPass. I would be cautious of applying for a role here, although they phrased field sales as their new outreach strategy I feel that’s only a temporary fix for a sinking ship. However if you do land a role here please keep your options open.

Viewing 1 - 3 of 289 Reviews

Jobs at ClassPass

Senior Business Analyst (Pricing and Inventory)

Senior Business Analyst (Pricing and Inventory)

Senior Software Engineer (Remote)

Senior Business Analyst (Pricing and Inventory)

Senior Business Analyst (Pricing and Inventory)