Cohere Health Reviews

3.2

46% would recommend to a friend

(255 total reviews)

46% positive business outlook

Cohere Health has an employee rating of 3.2 out of 5 stars, based on 255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cohere Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

255 reviews
5.0
1 Oct 2021

What a Fantastic Place to Work!

Recommend
CEO approval
Business outlook

Pros

Cohere is a great place to work! A fast growing company that values the contributions of its workforce. The work is rewarding. This is by far the best contact center I have ever worked in. There are so many opportunities to learn new functions and to grow with Cohere. The pay is above average in the contact center space. Everyone is very welcoming and friendly.

Cons

There is a tremendous amount of change that happens very quickly, it's well communicated but a lot happening at one time.

avatar
Cohere Health Response
4y
Thank you for your kind words! We are so glad you are on the Cohere team!
1.0
27 Sept 2023
Recommend
CEO approval
Business outlook

Pros

There are not many pros unless you thrive in toxicity. Remote work is great.

Cons

This company has forced out their talented leaders and promoted experts into leadership and senior leadership positions instead of filling leadership positions with actual leaders. That, combined with a wildly bizarre cutthroat culture, has resulted in utter chaos. This is far beyond the left hand not knowing what the right hand is doing. The left hand is knowingly competing against the right hand for prestige and the chance to get in senior leaderships' ear. Senior leaders, by the way, publicly speak to (and about) their own colleagues and staff with shocking unprofessionalism and lack of basic courtesy. This is not hyperbole. If you will be stressed out with a tech first, client/$/ growth second, provider third, and PATIENT LAST mentality, I would look elsewhere for an opportunity.

2.0
2 May 2022

A Nest of Lies

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits are literally the only pro. BCBS for health insurance and good coverage for dental and vision as well.

Cons

They lure you in with the promise of upward momentum in the company, they tell you how phenomenal you are and then a switch flips and you're forgotten again. Favoritism is a huge issue here. If you want to advance your career do NOT choose this place. You're put on phones as punishment when you take VTO, which they push for MULTIPLE times a day. If you're on phones sometimes BP direct messages you to ask if you want to leave early to save the company some money. You're also on Zoom all day to promote an "office" environment but it's actually to micromanage every little thing you do. You can't have your camera turned off for extended periods of time or you get in trouble. If your phone metrics are good and you have perfect quality scores you still get punished by being thrown on phones while the same people get put in better functions constantly.

Viewing 1 - 3 of 255 Reviews

Glassdoor has 286 Cohere Health reviews submitted anonymously by Cohere Health employees. Read employee reviews and ratings on Glassdoor to decide if Cohere Health is right for you.