Reviews by job title

6 reviews
5.0
16 Mar 2022
Recommend
CEO approval
Business outlook

Pros

- Leadership team always has your back - Great work life balance - Teamwork within Regions ensure no one is overwhelemed all the time

Cons

There are none that come to mind.

2.0
25 Sept 2014
Recommend
CEO approval
Business outlook

Pros

There is flexibility in work-life balance to offer you the ability to be involved in activities outside the office. The compensation structure pays well but only for net new business earned. There are honest and good people at the territory, mid to high- sales levels as well as in the support teams (service, customer trainers) but there is an obvious disengagement when it comes to management and leadership.

Cons

High turnover: B2B sales and this industry can be grueling but the turnover in this organization is recognizably related to a) poor experience for the sales reps in the first 12 months with lack of professional coaching/mentoring/management and b) the recruitment of literally anyone who thinks they can sell a copier. There is no competition in recruitment and it reflects poorly on reps for worked hard for this job to see type of individuals the company is bringing on board. You have managers who have been in the business and in leadership positions for 15+ years but they can't retain sales reps for more than 2-3 years. Sales kindergarten: the day-to-day expectations for managing your business is presented in a juvenile manner. Reps are held accountable by their managers in a big-brother fashion and not like business professionals. Over priced: the product is completely over-priced compared to industry competitors and the organization charges for every detail. More times than not it is impossible as as rep to sell at your standard price and make standard commission. You're often sacrificing your commission to be able to offer your customer the same price as your competitor. Little support: As a rep, you spend 50% of your time dealing with administrative issues with accounts from training to billing issues to tracking down service calls rather than out in the field selling. Moreover, if you try to delegate these issues to a Corporate department to engage with your customer there is little attention to detail and you end up doing all the work yourself.

4.0
8 Jun 2015

20+ Years and Going Strong

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I never worked at a company for more than about two years until I landed at ComDoc. I found the culture of ownership and self development very compelling as well as management's willingness to let you try almost anything as long as you have a good game plan. Despite being acquired by Xerox/Global, converting from Ricoh products, going through numerous system changes, and transitioning to a new senior leadership team, we have retained the positive culture and great people that make it enjoyable to come into the office.

Cons

Entrepreneurial culture and encouragement to do what you think is best for the business can sometimes lead to inconsistent messages/results. Desire to meet customer needs/demands can sometimes lead to extra challenges when working to deliver what was promised.

avatar
ComDoc Response
10y
Congratulations on your 20+ years with ComDoc and thank you for taking the time to write this review and offer your suggestions. All suggestions help us continue to strive to be "A Great Place to Work and a Great Place to be a Customer."
5.0
3 Apr 2018

A Great Place to Work, and a Great Place to be a Customer!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Culture, Loyalty, Learning, Growth Opportunity, Product, Leadership Team, Earnings Potential

Cons

Low cost competitors dilute the value add approach to market.

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ComDoc Response
8y
Thank you for taking the time to write this review and share your feedback. We love that you see the value in our culture, efforts and our people. We agree that developing our partners is the only way to keep moving forward and by focusing on our own partners, we develop our leaders of tomorrow.
5.0
12 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Super awesome culture where people care about each other. Encouragement to be the best you can be- the opportunities are abundant for those wishing to seek them out and advance their careers. Employees are encouraged to make a difference through innovation. Leadership team is the absolute best group of people you would ever meet in your life! Tuition reimbursement/new hire referral bonuses/rewards for being innovative/annual corporate awards/annual bonuses based on company profits/flexibility/CEO is a very caring person that takes the time to talk to everyone

Cons

Medical benefits are expensive with high deductibles. Terrible vacation policy that rewards a seven year employee the same as a 29 year employee. Only 5 sick days per year and you better not use them.

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ComDoc Response
8y
Thank you for taking the time to write this review and offer your thoughts. We agree 100% with you, ComDoc is FULL of amazing people who care and encourage change through innovations that come directly from our partners! In a world of ever changing benefits, cost containment is always the number one goal. Every year we try to make sure cost sharing is fair to every employee type and that we provide you ways to save money and use your benefit plan efficiently. For example, the wellness program has saved our partners thousands of dollars a year and helped catch potential health issues. Again, thank you for your suggestions and we look forward to your continued contributions.
4.0
8 Mar 2018

Room to Grow

Recommend
CEO approval
Business outlook

Pros

This is a values-based organization that cares about employees and their families. While there is always room for improvement in any organization, including here, we strive to do our very best to make our customers, employees and communities proud to know us.

Cons

There could be more diversity among the leadership team . This would include diversity in thought process, background and expectations in addition to the traditional gender, race, nationality, etc.

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ComDoc Response
8y
Thank you for taking the time to write this review. We appreciate the honest and valid feedback along with some great reminders and advice. We are certainly an organization that cares and we have some amazing employees doing some amazing things in their communities. We also know that there is always room for improvement and we appreciate open, professional dialogue in hopes to get to a higher, more meaningful decision. Please remember to keep encouraging those around you to voice their thoughts and ideas to each other and to management so we can continue to move the needle. I am always open to suggestions so if you ever want to meet over coffee to discuss more in detail, feel free to reach out. My treat!
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