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Community Support Services

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Community Support Services Reviews

3.3

69% would recommend to a friend

(62 total reviews)
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Diane Farina White

67% approve of CEO

75% positive business outlook

Community Support Services has an employee rating of 3.3 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

62 reviews
3.0
24 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Small team atmosphere working collectively with other teams agency wide, decent PTO, health insurance, flexible scheduling, front-line workers actually care about treatment and wellbeing of clients.

Cons

Undesirable employee dynamics: inter-team communication is disjointed, useless competitiveness and ugly talk behind others' backs for the benefit of the fragile ego. The CEO is clueless and hates the color purple which people actually care about and make decisions to exclude the color simply because CEO finds it distasteful. During COVID, the CEO sent out weekly "thank you" emails agency wide to honor teams within the agency, but CEO left multiple teams out and even thanked some teams more than once. CEO was notified that he left some teams out but made zero effort to amend his error or honor said teams. Pay is laughable and company attempts to make disgruntled employees feel valued by hosting events without making sure all teams can fit in the time-frame the event is held. Last, the company mails employees letters asking for donations for the treatment of clients, which is disgusting considering how much profit the agency brings in by the front line workers, grants, and the ADM board.

2.0
16 Feb 2017

Good for experience; bad for everything else

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very diverse workplace (with the exception of senior management) and there is an international dinner every year that showcases the variety of cultures within the work place. There is room for growth especially with the high turnover rates. Free training "Great" way to gain experience

Cons

No paid holidays - If you want to take off for ANY holiday (including Christmas and Thanksgiving) you have to use your PTO. Amount of work does not equate the amount of pay. They promise bonuses but put enormous restraints towards obtaining them. The senior management live in a bubble and have no idea the type of difficulties faced by employees and they are not willing to listen and make adjustments. There's an odd culture of throwing each other under the bus instead of working together to adequately solve a problem. It's actually encouraged, in a way. Senior management can be very condescending and disrespectful and it's insulting that some of them don't even have a Bachelor's degree. A lot of them were handed these higher positions due to personal connections. They undermine employees who are way more educated than they are. I doubt they care about the clients as much as they care about receiving money from the government.

4.0
11 Apr 2025

Underpaid

Recommend
CEO approval
Business outlook

Pros

Friendly staff and management. Your opinion will always be valued and heard.

Cons

There is limited space for growth.

Viewing 1 - 3 of 62 Reviews

Glassdoor has 62 Community Support Services reviews submitted anonymously by Community Support Services employees. Read employee reviews and ratings on Glassdoor to decide if Community Support Services is right for you.