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      Compass Experience Labs

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      Compass Experience Labs Reviews

      4.0

      72% would recommend to a friend

      (103 total reviews)

      Erin Armendinger

      79% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity and inclusion

      4.1

      Work/Life balance

      4.0

      Culture and values

      3.9

      Senior management

      3.8

      Career opportunities

      3.7

      Compensation and benefits

      Compass Experience Labs has an employee rating of 4.0 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Experience Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      103 reviews
      5.0
      27 May 2026

      Work from home with a strong company culture

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home Good company culture Respectful of time off Decent benefits Good work life balance

      Cons

      None that i can think of

      1.0
      14 Mar 2026

      WORST COMPANY! RUN AWAY!

      It support associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home only. Nothing more

      Cons

      Very bad management, TLs, SOMs and OMs doesnt know what to do. Doesnt know processes. CEO is bad, doesnt care about employees, just care about numbers. They do not treat employees as humans, they treat them like a robot, just seeing numbers above their head. They have a trashy system called Attendance points. Once you reach 8, you are terminated. They do not care if your family's life is 5050, they will still charge you 1 or 2 attendance points and next thing you know even if you let them know the situation or send evidences, you are sent to admin hearing to get terminated. This company doesnt have empathy, and their QA itself looks for empathy for an IT account, they are BPO style who doesnt deserver to have IT Account. Chipotle IT group is regretting by now.

      Viewing 1 - 3 of 103 Reviews
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      ReviewsCompass Experience Labs reviews

      Glassdoor has 115 Compass Experience Labs reviews submitted anonymously by Compass Experience Labs employees. Read employee reviews and ratings on Glassdoor to decide if Compass Experience Labs is right for you.