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Compass Family Services

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Compass Family Services Reviews

2.8

43% would recommend to a friend

(22 total reviews)

Erica Kisch

30% approve of CEO

55% positive business outlook

Compass Family Services has an employee rating of 2.8 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Compass Family Services employee rating is 25% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

22 reviews
2.0
24 Feb 2025
Recommend
CEO approval
Business outlook

Pros

* The healthcare benefits are fantastic * Staff are incredibly passionate and helpful * Surface level culture is positive * Pay is generally better than average across all positions.

Cons

* When prompted to negotiate for my salary, HR lied and said there was a policy that had all new hires come in at a specific pay for each role. I later saw tangible proof that this was an underhanded negotiating tactic. This disregard for investing in staff is prevalent and visible in other areas such as training and systematic support. * Culture and difficulty of the work vary wildly between departments. My department had a Senior Director who had been administering the grant that funded my position for nearly 3 years but had no idea of how to fulfill the deliverables and was actively dismissive of any attempts to establish services. As a result, I had to do their job, my job, and case management. * Despite the constant assurances otherwise, leadership do not truly value their staff. Training is performative and unhelpful, actual support is non-existent, and leadership frequently antagonizes the union for no justifiable reason.

1.0
8 Apr 2022

You skin COLOR MATTERS

Recommend
CEO approval
Business outlook

Pros

If you are not a person of color (black) this is a perfect place for brown people to work .

Cons

Lack of diversity, make you feel invisible when you talk , black clients are treated differently , lack of experience from case manager only hiring them because they speak Spanish

avatar
Compass Family Services Response
3y
Hi, I'm so sorry to hear that you had this experience. We strive to treat all of our staff, and all of our clients, with the respect that they deserve. If you're comfortable, we'd welcome more conversation around your experience and how we can make things better going forward - please reach out to HR@compass-sf.org and we'll set up a time to talk. Thanks!
1.0
2 May 2023
Recommend
CEO approval
Business outlook

Pros

pay is average Nice location

Cons

Supervisor broke confidentiality rules regularly by having their partner (not employed at agency) as a translator Forced to take the minimum allotted time for breaks, employees were shamed if you go above 30 min minimum for lunch break Supervisor was racist towards employee during termination

Viewing 1 - 3 of 22 Reviews

Glassdoor has 23 Compass Family Services reviews submitted anonymously by Compass Family Services employees. Read employee reviews and ratings on Glassdoor to decide if Compass Family Services is right for you.