ConnectWise Reviews

3.0

51% would recommend to a friend

(1,223 total reviews)
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Manny Rivelo

56% approve of CEO

48% positive business outlook

ConnectWise has an employee rating of 3.0 out of 5 stars, based on 1,223 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ConnectWise employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
21 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The only good thing about the company were the non-manager employees.

Cons

Working here is like being in an abusive relationship, you stay because you hope one day it will get better, they tell you they can change, but it never lasts. Micromanagement is not only a widely accepted, normalized practice but is encouraged. Directionless upper management, rudderless middle management concerned with maintaining perceptions. Honesty and innovation are discouraged, conformity and perception management are highly prized. You are not allowed any autonomy, and are unable to make even the smallest decisions for yourself. My boss frequently gaslights me by disguising his endless directives as "suggestions" hinting and insinuating of some constant, looming problem with my performance which he is never able to articulate or define. My boss watches my Teams activity and monitors whenever I'm offline. If you want to feel inadequate this is the place for you. You will never meet expectations hard as you try, they will only move the goal posts, rip apart your work, even if you do exactly as they tell you they will redo it and make you watch.

1.0
1 Oct 2025

Disrespectful Attitudes Towards Indian Employees

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working here gives global project exposure, good for CV. Salary acceptable. Benefits and leave policies are in line with industry standards. But these are just drops in the ocean.

Cons

I've heard and experienced too many condescending remarks from colleagues and managers based in the US. Phrases like "Indians can’t think out of the box" or “Why are we outsourcing everything to India?” or "This must be too complex for your team to handle" are things I hear regularly, along with mocking our accents. It makes me feel humiliated and demotivated. No matter how hard I work or how good my team's work is, there’s this feeling of being looked down upon just because we're in India. Managers here do nothing to stop this, and it feels like we’re treated as body shop workers.

1.0
14 Oct 2025

Had most horrible experience

Recommend
CEO approval
Business outlook

Pros

It used to be good firm but declined dramatically

Cons

New leadership ( Recent ones ) have made connectwise no less than hell. They wish to bring their own people into the firm and for this purpose they are silently firing many good people wrongly citing performence reasons. Also managerial layer are just puppets of these new so called leaders. Some of the positive reviews ( Falsely added by HR itself where skillfully cons are put like pros ) cite that new leadership is challenging although its not challenging its disrespecful, Abusive and lack any great vision for the company

Viewing 1 - 3 of 1,223 Reviews

Glassdoor has 1,303 ConnectWise reviews submitted anonymously by ConnectWise employees. Read employee reviews and ratings on Glassdoor to decide if ConnectWise is right for you.