Contentsquare Reviews

3.4

48% would recommend to a friend

(553 total reviews)
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Jonathan Cherki

45% approve of CEO

40% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

553 reviews
3.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Have great exposure in CS

Cons

Too much of work load

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Contentsquare Response
1y
Thank you for your review! We are glad you appreciate the exposure. Managable workload is a cornerstone to employee well-being and a priority for Contentsquare. Please reach out to your manager or HRBP so that you can find a solution together.
5.0
18 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Staff is nice and friendly there.

Cons

Not very nice parking situation

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Contentsquare Response
1y
Thanks a lot for this 5-star review! We're glad you appreciate your co-workers. Feel free to reach out to the office managers regarding the parking situation.
1.0
27 Mar 2024
Recommend
CEO approval
Business outlook

Pros

There are no pros to working at this absolute toxic circus of a company. I was part of a company that got acquired and that place was heaven. The merger has murdered that company and it is now rotting on the ground.

Cons

Post-acquisition but pre-merger, we were promised by our company's CEO that nothing would change. It's on video. And then they did. Drastically. Along with our salaries when they canceled perks that had been considered part of our salary and did not provide any salary increase to make up for that. For many, that was an immediate 7-10% loss of income. On a company-wide call last month, a slide said CS was changing pay scales because staff in LCOL (low-cost of living) countries were "overcompensated". Really? Do they do different work than their colleagues in London or Paris? Should they be paid less simply because they live in Nigeria, Portugal, or Croatia? And then they try to sell this as a BENEFIT. They actually tried to spin this as "equalizing" pay across a large organization. I've spoken to some of the founders of my former company and they said that they were at a place where they either had to start buying up competitors or sell. None of them were interested in running a larger company. They were made many promises by the CS team that they would treat us well, that CS loved our culture and perks, that they wanted to bring that to CS as a whole. It was a LIE. The founders feel awful about what has happened. Layoffs were kept hidden at first. Then, there was another round that was announced and colleagues disappeared mid-chat on Slack minutes later. I've heard from many who were laid off that they needed to hire a lawyer because CS was violating labor laws in their country with the way the layoffs were handled, as well as the the amounts being offered as compensation. CS is a European company. You'd think they'd have competent legal staff who know the laws. Everyone I know from all 3 organizations (Heap, HotJar, and CS) are desperately looking for other jobs, any job. People are leaving every day. Many have said privately they're leaving for mental health reasons because they can't take it anymore, the environment is too toxic. When people leave without something lined up in this job market, you should really take a look yourself.

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Contentsquare Response
2y
Thank you for taking the time to share your feedback. We appreciate that you are disappointed with some of the decisions that needed to be made over the past few months. Integration is a very complex activity that requires sometimes difficult decisions and compromise. However we stand by these decisions and the reasons they were made. It is best practice to remunerate employees based on their location, a practice that was already in place at Contentsquare and Heap. It was therefore necessary to align how we pay across the group. Where you have concerns about racism or sexism, we encourage you to report them accordingly so that they can be properly investigated. We are saddened by the tone of this review and especially some of the disrespectful language used. We are committed to providing all our team with feedback and an open door for them to do the same. I offer you the chance to speak with me directly at your convenience. Regards, Nicolas Fritz CPO/COO
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Glassdoor has 783 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.