Does CreditRepair.com pay their employees well?

According to anonymously submitted Glassdoor reviews, CreditRepair.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CreditRepair.com. This rating has been stable over the past 12 months.

How satisfied are employees working at CreditRepair.com?

53% of CreditRepair.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CreditRepair.com 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CreditRepair.com?

Credit Advisor (8) , Customer Service Representative (6) , Reinstates Advisor (4) , Inbound Sales Representative (3) , Senior Credit Advisor (3) , Member Service Representative (2) , Sales Agent (2) , Sales Associate (2) , Senior Advisor (2)

What are the pros of working at CreditRepair.com according to real employee reviews?

"Excellent pay when call volume is high, fun people to work with for the most part." ((in 4 reviews)); "Good benefits." ((in 3 reviews))

What are the cons of working at CreditRepair.com according to real employee reviews?

"Poor management and shady business model" ((in 4 reviews)); "The pay could be better in comparison to other call centers around here, but it is a small company." ((in 4 reviews))

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CreditRepair.com

CreditRepair.com Reviews

3.3

53% would recommend to a friend

(54 total reviews)

Scott Smith

63% approve of CEO

49% positive business outlook

Ratings by category

4.2

Diversity and inclusion

3.7

Culture and values

3.6

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

CreditRepair.com has an employee rating of 3.3 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CreditRepair.com employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

54 reviews

2.0

24 Apr 2019

Good Company

Member service representative

Recommend

CEO approval

Business outlook

Pros

They were really nice people to work with

Cons

Selling the members dreams very hard on you when you can't save a member

CreditRepair.com Response

Thank you for taking the time to leave your open feedback. We regret to learn you left our organization unhappy. We recognize that it can be challenging speaking directly with consumers while they share their financial hardships. We hope you were able to take advantage of our open door policy and speak to the head of HR or your department head to voice the rest of your concerns. We wish you the best going forward.

1.0

8 Aug 2018

Just another call center, but harder and more stressful than most. Your a number and surveys and saves are priority.

Customer service representative

Recommend

CEO approval

Business outlook

Pros

It used to be a great place to work, not a family like atmosphere like it used to be. It's a great place for call center hoppers. Can be rewarding work because you really do help people and help change lives.

Cons

45 minute wait time for members and expected to save upset members at a high rate. High school like environement. Expensive insurance. High turn over rate. Low pay. Nobody is on the same page. The systems used are very slow and crash often so it is difficult to do your job. HIGH STRESS. Boredom between calls if you actually get to breath between calls.

1.0

28 Aug 2015

Growing pains

Credit adviosr

Recommend

CEO approval

Business outlook

Pros

The co-workers, the free food, and free credit repair.

Cons

Bad management who always played favorites. I agree with the other review, nothing was consistent. The job is the same thing in and out. Call after call and 75% of the calls are mad members and want their money back.

Viewing 1 - 3 of 54 Reviews

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Ratings by category

Reviews by job title

Good Company

Just another call center, but harder and more stressful than most. Your a number and surveys and saves are priority.

Growing pains

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