Does Crossroads pay their employees well?

According to anonymously submitted Glassdoor reviews, Crossroads employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Crossroads. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Crossroads?

93% of Crossroads employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crossroads 4.5 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Crossroads?

Anonymous (77) , Anyonymous Employee (21) , Care Manager (19) , Counselor (17) , Substance Abuse Counselor (14) , Program Supervisor (10) , Front Office Assistant (7) , Current Employeee (6) , Case Manager (5) , Mental Health Counselor (5) , Administrative Assistant (4) , Billing Specialist (4) , Employee (4) , FOA (4) , Human Resources (4)

What are the pros of working at Crossroads according to real employee reviews?

"Wonderful place to work & pay is good" ((in 14 reviews)); "Some great people that work there" ((in 14 reviews)); "My coworkers always help me out when needed." ((in 11 reviews)); "CTC has a fantastic culture, focusing heavily on collaboration, empathy, and respect." ((in 8 reviews)); "All around a great work environment & fun atmosphere.. Love it here!" ((in 6 reviews))

What are the cons of working at Crossroads according to real employee reviews?

"Leadership is absolutely shady, toxic and awful." ((in 9 reviews)); "Bad Communication." ((in 8 reviews)); "Management is constantly changing things and communication is poor so you will be told one thing only to find a week later that it isn't true." ((in 7 reviews)); "I also think that there should be more rewards for completing trainings and extra task on time due to the fact that we are not allowed to go in to over time so taking the time out of our busy day to complete these task causes more presser on us." ((in 4 reviews)); "Upper management is poor with communication." ((in 3 reviews))

Skip to content Skip to footer

Notifications

Crossroads

Crossroads Reviews

4.4

93% would recommend to a friend

(387 total reviews)

Rupert McCormac, IV, MD

94% approve of CEO

92% positive business outlook

Ratings by category

4.5

Culture and values

4.5

Diversity and inclusion

4.5

Work/Life balance

4.5

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Crossroads has an employee rating of 4.4 out of 5 stars, based on 387 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crossroads employee rating is 28% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

387 reviews

4.0

17 Oct 2023

Mainly reviewing for IT Team

Full stack web developer

Recommend

CEO approval

Business outlook

Pros

CTO is the best here, very supportive and more focused on learning and overall growth of every team member

Cons

6 days working is the only con I feel here

Crossroads Response

Thank you for taking the time to leave a review. We are happy to hear that you enjoy your position with Crossroads and appreciate your dedication to the team!

5.0

15 Nov 2018

Proud Counselor at the Crossroads of Seneca, SC

Substance abuse counselor

Recommend

CEO approval

Business outlook

Pros

I love the job I do and the people I work with. We all help one another and have fun working together while helping our patients build a life of sobriety. Yes, case management is a big part of what we do, but that should be expected. Our director works hard at her job. She is easy to talk to and deserves more credit than she gets. We are a team! We are not perfect but we work hard to provide quality services to our patients and help one another when needed. There is no place I would rather be!

Cons

Rotating Saturdays, no paid Holidays.

1.0

17 Mar 2022

Run! Don't even think about it.

Mental health counselor

Recommend

CEO approval

Business outlook

Pros

Good co workers, good patients,

Cons

Poorly poorly run, no leadership, abusive supervisors, disorganized, high caseload, and HR turns a blind eye to the abuse

Crossroads Response

Thank you for taking the time to leave us a review. I’m sorry to hear that you had a negative experience at Crossroads. We take your feedback seriously and will address your concerns appropriately. We are glad to hear you liked your co-workers and our patients. If you would like to provide further feedback, please feel free to reach out to us directly at hr@ctc.care.

Viewing 1 - 3 of 387 Reviews

Jobs at Crossroads

Medical Receptionist - Abingdon, VA

Medical Receptionist - Somerset, KY

Medical Receptionist - Suffolk, VA

Specimen Collector - Independence, KY