Question 1

Does Customer Direct pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Customer Direct employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Customer Direct. This rating has improved by 1% over the last 12 months.

Question 2

How satisfied are employees working at Customer Direct?

Accepted Answer

46% of Customer Direct employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Customer Direct 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

Question 3

What are the top reviewed jobs at Customer Direct?

Accepted Answer

Customer Service Representative (19), Reservations Agent (13), Customer Service (6), Customer Service Agent (6), Call Center Agent (3), Team Lead (3), Agent (2), Call Center Representative (2), Customer Care Representative (2), Customer Service Associate (2), Customer Service Representative (CSR) (2), Manager (2), Tier II Technical Support (2)

Question 4

What are the pros of working at Customer Direct according to real employee reviews?

Accepted Answer

"Work from home is available" ((in 25 reviews)); "It's easy to learn and you have friendly coworkers." ((in 6 reviews)); "Received a check every two weeks, met some awesome people and gained some great experience." ((in 6 reviews)); "Management actively works to fix internal processes." ((in 5 reviews)); "they have flexible hours that you can get" ((in 4 reviews))

Question 5

What are the cons of working at Customer Direct according to real employee reviews?

Accepted Answer

"Low pay and need to be self disciplined" ((in 13 reviews)); "In conclusion, My personal supervisor was Awesome, The rest not so much." ((in 9 reviews)); "Little training" ((in 9 reviews)); "All of the managers are incompetent, nothing is done fairly." ((in 5 reviews)); "So much favoritism here it's not even funny." ((in 4 reviews))

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