Does Customer Engineering Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Customer Engineering Services employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Customer Engineering Services. This rating has been stable over the past 12 months.

How satisfied are employees working at Customer Engineering Services?

40% of Customer Engineering Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Customer Engineering Services 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Customer Engineering Services?

TSR (16) , vasr (8) , Technical Service Representative (6) , Technician (6) , Field Service Technician (5) , Value Added Service Representative (4) , Customer Service Representative/TSR (3) , District Manager (3) , Field Service Representative (3) , Technical Support Representative (3) , Manager (2) , Phone Support Representative (2) , TSR Support (2)

What are the pros of working at Customer Engineering Services according to real employee reviews?

"Good benefits" ((in 9 reviews))

What are the cons of working at Customer Engineering Services according to real employee reviews?

"Bad management who is/was favoring certain employees and giving them special treatment." ((in 12 reviews)); "Pay could be better and also offer yearly bonuses" ((in 8 reviews)); "I had 5+ managers in my 17 years" ((in 7 reviews)); "The company is going through severe cash flow issues and upper management is in "Stage Four" group think." ((in 6 reviews)); "Position does not give raises" ((in 5 reviews))

What are employees saying about Customer Engineering Services redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Customer Engineering Services redundancy and their outlook for job security at Customer Engineering Services in 2026.

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Customer Engineering Services

Customer Engineering Services Reviews

2.8

40% would recommend to a friend

(132 total reviews)

Scott Johnson

44% approve of CEO

34% positive business outlook

Ratings by category

3.7

Diversity and inclusion

2.8

Culture and values

2.8

Work/Life balance

2.6

Senior management

2.6

Compensation and benefits

2.5

Career opportunities

Customer Engineering Services has an employee rating of 2.8 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Customer Engineering Services employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

132 reviews

2.0

19 Feb 2021

Customer care

Customer support executive

Recommend

CEO approval

Business outlook

Pros

Environment good and friendly And work is good

Cons

Nothing provided From the company side like cabs etc

Customer Engineering Services Response

This review is for a different organization. Customer Engineering Services does not have any business relationships in Gurgaon, Haryana (India). Customer Engineering Services brought this to Glassdoor’s attention on multiple occasions, and they refused to move this post to the correct organization (which was provided by Customer Engineering Services). This is an example as to why Glassdoor fails to properly represent company’s online, as there are absolutely no checks or balances.

3.0

26 Jun 2012

will get good knowledge

Customization

Recommend

CEO approval

Business outlook

Pros

get more relationship with customer

Cons

we cannot satisfied the customer

1.0

23 Apr 2017

I see CES still sucks

Regional manager

Recommend

CEO approval

Business outlook

Pros

I worked for several good managers and it was great, then I worked for a real tyrant who manages through intimidation.

Cons

There are some managers who do not deserve to hold their positions. Very unprofessional and they are protected by HR. HR will not help you.

Viewing 1 - 3 of 132 Reviews

Jobs at Customer Engineering Services

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Field Service Technician - Electromechanical Equipment (TSR) - Bloomington, MN

Customer Engineering Services reviews FAQs

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Customer Engineering Services

Customer Engineering Services Reviews

Ratings by category

Reviews by job title

Customer care

will get good knowledge

I see CES still sucks

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