Customertimes Reviews

4.1

76% would recommend to a friend

(328 total reviews)

Dmitry Sidney

84% approve of CEO

65% positive business outlook

Customertimes has an employee rating of 4.1 out of 5 stars, based on 328 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Customertimes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

328 reviews
1.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is the only pro at Customertimes India.

Cons

* There is no bench policy in this company. As soon as project is over, there is a high chance of voluntary layoff. * No bonus/promotions in India. * Job security at risk from India team as there is very less/limited projects.

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Customertimes Response
1mo
Thank you for taking the time to share your feedback. We’re sorry to hear that aspects of your experience with us did not meet your expectations. While we do our best to support employees, project availability can sometimes vary by region and market conditions. We appreciate your feedback, as it helps us identify areas for improvement, and we wish you continued success in your career.
1.0
14 Nov 2021

The most creative firm in the world

Recommend
CEO approval
Business outlook

Pros

In one year we hired and lost: Head of HR, Partners Sales, Chief Marketing Officer, Head of Industries, of Vlocity Practice, of Pharma and Life Sciences, of Consulting, of Retail and Consumer Goods, of PDO Practice with more bold decisions coming. Fastest path to senior or architect title.

Cons

Some customers and partners stop communicating with us. The world may not be ready for this level of excellence. Some employees have difficulty keeping up with such fast innovation.

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Customertimes Response
3y
Hello Creative, Thank you for taking time out to provide us with this feedback. I have been personally involved in some of the decisions that you have highlighted and can tell you that the issues involved were not as trivial as you present them. While I don't agree with all of your feedback, it has caused us to review some of our practices and to solicit feedback from other to see how broad the issues you are raising are. For that reason especially your note is valuable. We hope as your time with us lengthens that you are exposed to more positive experiences. Please do consider reaching out to your manager or HR Business Partner or me to discuss your specific concerns. We are generally predisposed to listen and address things wherever possible. Thank you again for the feedback.
1.0
12 Jun 2022
Recommend
CEO approval
Business outlook

Pros

They struggle from lack of stability.

Cons

They say they have great projects - don't believe it, they just resell developers' heads. Mostly these "projects" is a natural outstaffing when you have limited team, a "big boss" from customer side pushing you all the time and forcing to work on weekends, and all that CT can do is to rotate you to another "project" in 2 months if you complain enough. This "another project" will be the same outstaffing "galera" but with another Customer. Avoid this company if you want to grow as developer. Reviews written about "great interesting projects" with 5* are obviously written by themselves - there is nothing of this kind!

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Customertimes Response
3y
Hello Software Developer! Thank you for taking time out to provide us with this feedback. While I don't agree with all of your feedback, it has caused us to review some of our practices and to solicit feedback from other to see how broad the issues you are raising are. For that reason especially your note is valuable. We are disappointed that we weren't able to engage with you while you were with us to try and address you concern and we wish you luck with your future. Thank you again for the feedback.
Viewing 1 - 3 of 328 Reviews

Glassdoor has 383 Customertimes reviews submitted anonymously by Customertimes employees. Read employee reviews and ratings on Glassdoor to decide if Customertimes is right for you.