There are noticeable cultural and structural issues that impact the employee experience. The dynamic between HQ and the NYC office often feels strained and hostile, with NYC employees treated as an afterthought rather than fully integrated into the company.
Leadership presence in the office can feel unwelcoming at times. There are instances where employees are overlooked or ignored in in-person settings, which contributes to a lack of psychological safety and inclusion.
Standards and expectations are not applied consistently. Some individuals are held to very different expectations than others, without clear reasoning, which creates a sense of unfairness and confusion.
There are also concerns around management behavior in NYC. Certain leaders are allowed to operate with little accountability, and this can manifest in behavior that junior employees experience as dismissive or, at times, bordering on bullying. Leadership tone at the top can come across as dismissive, which sets the standard for behavior across the organization.
Promoting internally and empowering younger leaders is a positive in theory. In reality, some of those leaders perpetuate gossip, exclusion, and unprofessional behavior, which undermines trust and creates an uncomfortable environment, particularly for more junior employees.
Additionally, there appears to be a lack of open dialogue around diversity and inclusion. There are noticeable divides that are not acknowledged or addressed, which can make the environment feel exclusionary depending on your background.
It’s been difficult to see strong talent leave abruptly, whether through unexpected layoffs or voluntary departures, which raises concerns about retention and overall stability.
