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      Dialpad

      Engaged employer

      Dialpad Reviews

      3.7

      54% would recommend to a friend

      (490 total reviews)
      avatar

      Craig Walker

      66% approve of CEO

      53% positive business outlook

      Dialpad has an employee rating of 3.7 out of 5 stars, based on 490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dialpad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      490 reviews
      5.0
      28 Jun 2026

      Great people in Austin

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The people in Austin are great!

      Cons

      Nothing I love everybody in Austin, didn’t you read my first comment?

      1.0
      24 Jun 2026

      Resigning in a month, RAW review here.

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Definitely one of those tech jobs that you can call “full-time” but do in 5-10 hours/week and pick up another job. Thats about it for pro’s.

      Cons

      Been here a few yrs and have had 5 different managers. I hit quota about 1 quarter per yr which hasn’t got me fired because I get a new boss every 8 months (they all leave or get canned when the CEO changes the vision…again). Last month on an all-hands he said “if you want a work life balance, don’t work here” - which is hilarious and ironic because tons of reps make more at their other “real job” and he has no clue. The culture is annoying at best, toxic at worst. We have had like 1400 FTE’s for the last 3 yrs, over 1200 new hires in the past 12 months, the turnover is insane. I’m resigning this month so being super authentic here. Pay is below market value. The product is good…until the vision changes and we “have to sell” the new stuff. Genuinely feel bad for people who get hired here and it’s their only job.

      avatar
      Dialpad Response
      1w
      Thank you for your candid feedback and it is unfortunate that you do not feel motivated to do your best work. We certainly have many who do. Management transitions are not easy, but are something we put a great deal of time and effort into. We have invested a great deal into our sales organization, and we hope that it shows. However, we are committed to continuous innovation (one of our core values) and we will always be evolving and improving. We hope that you find a work environment that is better suited for you.
      2.0
      31 May 2026

      Toxic

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Just like most companies it’s the people you meet and become friends with.

      Cons

      Backstabbing leadership has no values or ethics. Fake deals, stolen deals from other departments, manipulating data..etc. Your success is solely based on how you politic.

      avatar
      Dialpad Response
      1w
      Thank you for sharing your feedback, and we are glad to hear you valued the connections you made with your colleagues. We appreciate all former and current employee perspectives and use this input as we work to continuously improve our operations and workplace
      Viewing 1 - 3 of 490 Reviews
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      ReviewsDialpad reviews

      Glassdoor has 536 Dialpad reviews submitted anonymously by Dialpad employees. Read employee reviews and ratings on Glassdoor to decide if Dialpad is right for you.