Diamond Cellar Reviews

Serious issues in ownership and upper management. Unprofessional behavior on the leadership team including yelling profanities at employees. Upper management was perceived as 'being too good' to assist sales associates on the floor. There is therefore little respect from the sales staff towards upper management team. Many of those in leadership positions are not even qualified to hold those positions. Base salary is quite low and is arbitrary. For example, a higher base pay was given to a newer employee with no sales experience and no gemological education whatsoever. Not a good work life balance (to be expected in retail) as you must work evenings, weekends and holidays. No paid maternity leave, little vacation and even less sick leave. HR director doubles as a board executive in the company (CFO). I believe that is what you call a conflict of interest. Nobody felt comfortable going to him as he reports directly to the owner. Toxic employees protected by owner including an older employee making lewd comments and touching younger women. This personally happened to me. Other employee creates a toxic work environment by bullying employees for years but is kept around. Company pretends to care about employees but clearly does not. Overall, a shiny exterior but a rotten interior to be avoided.

bad culture, empty promises and worse benefits every year.