Direct Energy Reviews

Updated 11 May 2021

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3.5
56%
Recommend to a Friend
69%
Approve of CEO
Direct Energy President & CEO Badar Khan (no image)
Badar Khan
223 Ratings
Pros
  • "The company encourages and supports a healthy work-life balance(in 48 reviews)

  • "The DE staff are great people to work with(in 45 reviews)

  • Cons
  • "Work/life balance can be a little tough(in 13 reviews)

  • "constant changes in upper management(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Current Employee

      Good company to work for

      2 May 2021 - Invoice Specialist in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, good training and environment

      Cons

      none so far. all good

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    2. 3.0
      Former Employee

      Great people

      11 May 2021 - Administrative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, people, vacation time

      Cons

      Management, not a good work life balance

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    3. 4.0
      Current Employee, more than 3 years

      Overall it was a positive experience

      14 Apr 2021 - Compliance Analyst in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyed Elements of Job My managers were supportive and provided opportunities to grow Work Life balance was excellent with unlimited vacation and remote work schedule (even before COVID)

      Cons

      Continual Job Cuts from beginning to end of employment

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    4. 2.0
      Former Employee, more than 8 years

      Went down hill

      7 May 2021 - Cudtomer Service Representative in Buffalo Grove, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free bagels on Friday & Fruit Monday’s

      Cons

      Upper management is clueless. Favoritism in all departments Management believes gossip over facts

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    5. 4.0
      Current Employee

      Great place - super uncertain with acquisition by NRG

      26 Mar 2021 - Business Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      DEB is a great place with great people. There is always a lot of expectations as everyone is a high performer, at least in my area of the business.

      Cons

      I love it, but NRG has muddied the waters and people are uncertain of their jobs/rolls

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    6. 2.0
      Former Employee

      Company in Disarray

      25 Apr 2021 - Data Analyst in Tulsa, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some growth opportunities if you are favored.

      Cons

      Supervisors and managers don't always support the growth opportunities supplied by corporate.

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    7. 3.0
      Former Employee, more than 5 years

      Consistently changing

      28 Mar 2021 - Business Analyst in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Large company/ network/ opportunities and work life balance can be okay depending on your manager

      Cons

      Consistently changing and reorganizing with no concern for employees. Culture was good once, but has slowly declined due to job instability and uncertainty

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    8. 2.0
      Former Employee, more than 1 year

      Muddled

      16 Apr 2021 - Analyst in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people and interesting business

      Cons

      Business strategies are very ill conceived

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    9. 4.0
      Former Employee, more than 3 years

      Great Company

      28 Feb 2021 - Category Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great movement within the company to grow.

      Cons

      Shared functions are not properly aligned with the business and collaboration is difficult due to misalignment from the executive level.

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    10. 4.0
      Former Employee, more than 3 years

      Great company, great leaders

      3 Jan 2021 - Sales Support Specialist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits were amazing. Plenty of great leaders, newest C-level leaders especially. Lots of freedom for ideas and accessing individuals in different departments was not hard or frowned-upon. Work from home even before pandemic.

      Cons

      Certain key stakeholder leaders really caused frustrations and were very arrogant and unwilling to do anything outside their own ideas. Business politics for positions and earning awards, etc. is super bad there making it hard to advance career or have a clear path.

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