Direct Energy Reviews

3.4

44% would recommend to a friend

(726 total reviews)

Badar Khan

57% approve of CEO

35% positive business outlook

Direct Energy has an employee rating of 3.4 out of 5 stars, based on 726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Direct Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

726 reviews
1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation, strong leadership, focus on regulatory guidelines, leading in AI adoption

Cons

Unclear expectations, absolutely no change management across the entire company, non-stop change in both processes and priorities causing rework and reprioritization, management demanding outcomes but unable to communicate strategy. In general the compensation package is not worth it. If you join the company, expect to do piles of overtime in 6 months while those who have seniority tell you that there's work life balance and unlimited PTO.

1.0
5 Dec 2025

Avoid at all costs

Recommend
CEO approval
Business outlook

Pros

There are no benefits at all

Cons

Management constantly breathing down your back even when you’re off the clock, lying about pay, door to door sales in the same neighborhood that you went to last week, all around a bad job I would advise you to stay far away.

Viewing 1 - 3 of 726 Reviews

Glassdoor has 791 Direct Energy reviews submitted anonymously by Direct Energy employees. Read employee reviews and ratings on Glassdoor to decide if Direct Energy is right for you.