Does Direct Travel pay their employees well?

According to anonymously submitted Glassdoor reviews, Direct Travel employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Direct Travel. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Direct Travel?

76% of Direct Travel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Direct Travel 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Direct Travel?

Travel Consultant (14) , Corporate Travel Consultant (13) , Director (8) , Corporate Travel Agent (7) , Manager (7) , Consultant (6) , Travel Counselor (6) , Account Manager (5) , Intern (5) , Operations Manager (5) , Administrative Assistant (4) , Director of Business Development (4) , Senior Travel Consultant (4) , Travel Advisor (4) , Travel Agent (4)

What are the pros of working at Direct Travel according to real employee reviews?

"Great people to work with and for" ((in 14 reviews)); "good benefits" ((in 12 reviews)); "Great team and the Senior Execs are very easy to relate to and connect with." ((in 11 reviews)); "Great Culture" ((in 11 reviews)); "manager was a great person to work for" ((in 9 reviews))

What are the cons of working at Direct Travel according to real employee reviews?

"Starts at low salary for accounting" ((in 12 reviews)); "less pay, very long hours" ((in 7 reviews)); "Communication a bit rough...but getting better" ((in 5 reviews)); "Training is lacking." ((in 4 reviews)); "The management team and Upper management was amazing during the covid." ((in 4 reviews))

What are employees saying about Direct Travel redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Direct Travel redundancy and their outlook for job security at Direct Travel in 2026.

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Direct Travel

Direct Travel Reviews

3.9

76% would recommend to a friend

(263 total reviews)

Christal Bemont

76% approve of CEO

73% positive business outlook

Ratings by category

4.0

Culture and values

4.0

Diversity and inclusion

4.0

Work/Life balance

3.8

Senior management

3.8

Career opportunities

3.6

Compensation and benefits

Direct Travel has an employee rating of 3.9 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Direct Travel employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

263 reviews

4.0

30 Dec 2025

The best employer I had...

Corporate travel consultant

Recommend

CEO approval

Business outlook

Pros

Training and management support, autonomy(some)

Cons

The team lead wasnt the greatest but she was an individual, not what I collectively think of the company.

3.0

29 Dec 2025

Better Benefits and perks

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Professional company, respect, and great teamwork

Cons

The recent owner of DT is also CEO of other TMC/tech companies, one such company have had employees who moved here this year mention they have great medical benefits, more PTO, 10 sicks days, quarterly day off, end of year nearly 2 weeks off on top of PTO, monthly internet fees paid for virtual workers and more. None of these perks/benefits for DT though, and it's been a long time. Things did improve slightly in the last few years. Understanding that we are a TMC only, but so is Spotnana a TMC tech co. therefore it is possible. We are hoping for a change to our benefits in 2026.

3.0

19 Dec 2025

From Best-in-Class to Balance-Sheet First

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

This was once a truly top-notch company. Strong leadership, talented people, collaborative culture, and a genuine focus on long-term value—for both employees and clients. Teams were empowered, innovation was encouraged, and decisions were made with care and context. At its peak, it was one of the best places I’ve worked.

Cons

After private equity involvement, the company changed significantly—and not for the better. Short-term financial optics began to outweigh long-term strategy. Cost-cutting, headcount pressure, and aggressive performance targets eroded morale and trust. Experienced operators were sidelined or left, and the culture shifted from building something great to simply extracting value.

Viewing 1 - 3 of 263 Reviews

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