DocMatter Reviews

2.7

44% would recommend to a friend

(36 total reviews)

David Applegate

44% approve of CEO

46% positive business outlook

DocMatter has an employee rating of 2.7 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DocMatter employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

36 reviews
2.0
5 Feb 2023

Reel you in with promises of growth with no return

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues were amazing, met some lifelong friends through DM. Monthly wellness stipend.

Cons

No transparency within company. Employees are told there will be growth opportunities when there are rare occurrences for promotions and moves to other teams. The company has a number of talented individuals that are stuck doing work unrelated to what they were hired to do. Teams are irrelevant to the execs unless they generate revenue. Growth at company is almost impossible even with stellar performance reviews. At one company wide meeting employees were told to ask for promotions, resources, etc. from their managers because the company could not predict what employees wanted. However most requests are pushed back or declined by HR or managers. Overall this is a good place for entry level workers looking to learn basics in cross-functional collaboration and gain experience. If you’re looking for long-term growth, expect to be strung along.

1.0
7 Dec 2021
Recommend
CEO approval
Business outlook

Pros

small start-up, co-workers are friendly

Cons

really bad communication and whole company is very unorganized, CEO is extremely dismissive and does not care about employees, toxic work environment, overworked and underpaid

avatar
DocMatter Response
4y
Thank you for your review – as DocMatter continues to grow, we are actively working to improve company communication and organization. We deeply care about our employees and want to work together with them to identify opportunities to improve the employee experience. Feel free to reach out to david@docmatter.com or hr@docmatter.com with any specific concerns.
1.0
15 Dec 2021
Recommend
CEO approval
Business outlook

Pros

None, seriously talk to anyone who has since left DocMatter.

Cons

Honestly, the work culture is insanely toxic, I have had multiple coworkers cry several times a week after work or ultimately leave because the work culture, middle management, and executives simply don't care about individual growth/development (or just as human beings). The roles are also insanely underpaid for the Bay Area, and primarily takes advantage of new grads that come from a medical/biological sciences background either trying to break into Tech or take some time before Grad school. They mention that DocMatter is high growth, but it still has the same revenue and minimal growth since inception--this is one of the startups, where there isn't an upside. They will mention that the executives have a lot of connections and experience in the Bay Area, but that is true for most startups. It would be more worthwhile to take your time to find an employer with a real HR program.

avatar
DocMatter Response
4y
We appreciate your review and are disheartened by your experience with DocMatter. We are a growing company that deeply values its employees and are continually working to improve how we can best convey our investment in the employee experience. We are actively working to enhance our internal communication regarding company growth and implement opportunities for professional development.
Viewing 1 - 3 of 36 Reviews

Glassdoor has 40 DocMatter reviews submitted anonymously by DocMatter employees. Read employee reviews and ratings on Glassdoor to decide if DocMatter is right for you.