The woman who is the president of this location is a terrible manager, and really doesn't know how to run a business. She's high strung, seems to be out of the office more than she's in, and lets her personal life interfere with running the business. No training to speak of, the software stinks, and they're just not very well organized. While they say that telecommuting isn't available, the other salesperson is allowed to telecommute whenever she wants. There's no business vision or direction here. They'd be far better off hiring an general manager to run the company or sell it to their British division.